Fix: Quantum Break Crash on Launch, Low FPS & Stuttering

Quantum Break is only available for users with Windows 10 and DirectX 12 support in the Windows Store. Because the game is a PC port, a lot of gamers are encountering Quantum Break errors, such as crashing on launch which is making the game unplayable.

These issues are related to graphics, the stability of the game, framerate, and stutter.

Our guide provides solutions for the most common and encountered Quantum Break issues: crashes, low fps, and stuttering.

Firstly, make sure that you meet the pre-checks below to run the game properly.

Quantum Break System Requirements:

➖ Minimum Specifications

✅ Recommended Specifications

➕ Ultra Specifications

1. Quantum Break keeps crashing

There are a lot of crashes in the PC version of the game:

• crash on startup
• random crashes like Game not responding
• a crash resulting in APPCRASH
• quantum break not launching

Some users are also encountering Quantum break Black Screen problems.

“After downloading the game I was surprised to see that it won’t start at all. A white window with two faces pops up for less than a second and then disappears. The first time I tried to start the game the window remained on screen for about a second, now it just flashes one time. Hopefully Remedy can help me out here.” – eminem0081 on RemedyGames Forum

➡️ Workarounds:

1. Make sure that you have the latest version of Windows 10 installed.
2. Update your GPU drivers to the latest version. You can do it manually from Device Manager, or automatically using a safe driver updater tool, like PC HelpSoft.
3. Check your antivirus/firewall, maybe it blocks the game and adds it to the exclusion list.
4. Reinstall DirectX to fix the APPCRASH issue.
5. To fix the Black Screen issue make sure that your game resolution is matching your Desktop resolution.
6. Also, try to run the game in windowed mode if nothing above works.
7. “File IO Failure” – Developers said that “It’s an issue caused by having a Unicode based user account. We’re working on fixing it ASAP, will update this thread with the latest status.”.

Sometimes updating your GPU driver manually might be a bit hard or time-consuming, just know that you can update your drivers automatically with a dedicated third-party app, such as PC HelpSoft. You can use it for any driver that you want to update, and it works in just a couple of clicks.

2. Quantum Break Low FPS and Stuttering

Because the game requires a lot of computer resources, you need to have a very good high-end Desktop or Laptop to run it without performance issues. Follow our workarounds below to improve your performance of the game.

➡️ Workarounds:

1. Make sure that if you have an AMD graphics card you use the latest Crimson Edition Radeon 16.4.1 Hotfix drivers for this game. Also, if you have AMD disable Raptr from Task Manager and set ‘Tessellation mode’ to 8x/16x from your Crimson Edition Radeon 16.4.1 Hotfix software and turn off Vsync
2. Disable G-Sync and V-Sync
3. Lower the game graphics and also the resolution
4. If you are using NVidia set Power Management Mode option to Prefer Maximum Performance
5. Set the Quantum Break process from Task Manager to High Priority
6. Try to install the game on an SDD
7. To fix the game freezes and lag try this workaround:

Right-click MyComputer > Properties > AdvancedSystemSettings > Advanced > Performance Settings > Advanced > Change Virtual Memory. Set page file for C drive to be anything high (around 5GB)

Also, a few users reported that if they use the 30fps Lock they have more performance issues. So try to disable this function.

“With the 30fps Lock on the game stuttered, hanged while opening a door… was a poor experience.

With the FPS lock turned off, no stutters, no hangs or issues. Performance is not were it should be. But, it’s definitely worse with the FPS cap turned on. On Nvidia hardware that’s partially to blame on the drivers. They need to release a new set with specific optimizations for the game, a set that fixes current issues faced in the past few sets. Also, hopefully when the Win10 Store update rolls out and allows users to disable V-sync that will also help.” – Damien_Azreal on RemedyGames Forum

Other common issues:

🟢 Quantum Break SaveGame Issues

Some players reported that a bug in the game causes all SaveGames to be lost, on older versions of Windows 10. To fix this issue follow the solution below.

Solution: Make sure that you are running the latest version of Windows 10, if not update the os. And make sure that you signed in with your Xbox profile when you started the game.

How to quit Quantum Break? 

It seems that the game doesn’t have an exit button in the menu. To leave the game you need to press simultaneously Alt+F4.

🟢 Quantum Break Cross Save Issues

This feature enables you to continue the game on Windows, where you have left on Xbox, and vice-versa. It helps you keep your progress synced through your platforms. Follow the tips below if you have issues with this feature:

✔️ Make sure that you are signed in with your Xbox Live account on your PC and Xbox One

✔️ Check your internet connection and see if it works fine, if not troubleshoot Xbox One Network settings and Windows 10 network connections

✔️ Synching between platforms takes time, so wait a few minutes before switching

✔️ Restarting the game will result in the automatic sync of your game

🟢 Quantum Break No Sound

This issue was encountered by Xbox One players.

Solution: You are encountering this issue because your speakers are stereo and Xbox One Audio Output is set as surround or vice-versa. To fix this go to Xbox One Settings, here check audio and set force stereo audio output for stereo speakers or vice versa.

🟢 Quantum Break Download Stuck

If your download is stuck at 99% try to disable your firewall and antivirus because it is a false positive.

We hope that our guide helped you fix your Quantum Break errors and that now you are playing the game and trying to finish it. As you can see in the quote from Gamespot’s review of the game, getting to the end of it can be an interesting ride.

“Getting to the end of Quantum Break can be an interesting ride at times, but no matter how impressive the combat is, or how great the game looks, there’s no getting around the fact that it’s driven by a story with limited appeal and hindered by disappointing design decisions,” GameSpot’s Peter Brown said in the Gamespot review.

If you are encountering other issues or if you are unable to apply our solutions and workaround to your game please comment below and we will help you fix your game.