Mortal Kombat X Crash, Not Launching: How to Fix
Are you ready to fight and get the Mortal Kombat X crash? Dive deep into our quick fixes
Mortal Kombat X is a worldwide top combat franchise, and because the game comes with a new pre-loading feature, many players complained about various issues.
Namely, different fans confirmed recurrent issues regarding this game, such as Mortal Kombat X not starting, and the game not launching on Steam.
The most common errors that people also reported are Mortal Kombat X crashing on startup, not launching on PC, and more. That said, below, you can see the errors described and also find solutions on how to fix them efficiently.
Why does Mortal Kombat X keep crashing?
Primarily, you should consider multiple causes for this crash issue to occur, starting with outdated video or sound driver version.
It’s likely as well to encounter this problem on Mortal Kombat X if your operating system doesn’t have the latest DirectX updates, so be sure to check that. Plus, make sure you meet the system requirements to run the game.
How do I fix the Mortal Kombat X crash?
1. Check your graphics driver
- Open Device Manager on your desktop.
- On Display adapters, right-click on the device driver.
- Click on Update driver and then Search automatically for the driver.
- After the update is complete, restart the PC.
If you require more efficiency, there is an automatic solution that will find, download or update all your drivers from your PC in just a couple of clicks. So, enhance the system performance and repair gaming issues related to drivers using PC HelpSoft tool.
2. Verify the game files’ integrity
- Open Steam and go to the game section.
- Right-click on Mortal Kombat X and select Properties.
- Go to the Local Files tab and select Verify integrity of game files.
- Repair the detected game files that are corrupted.
3. Update Windows
A great reliable method to avoid system malfunctions that may also generate crashes is to keep your operating system up to date. Follow the next steps to do it:
Type Windows Update in the search box → Click on the Check for updates button → Now, press Download & Install on any available updates → Restart your PC after the updates are done.
You can also visit the official Windows Update source and make sure that you have all of the critical updates and the .NET framework installed.
4. End the Steam Overlay
For some users, the Steam Overlay process may generate crashes during the game and it’s much safer to play Mortal Kombat X with this option off.
- To do so, access the Steam Settings in the top left corner by clicking on Steam → Then, switch to the In-Game tab → Uncheck the Enable the Steam Overlay while in-game option.
⚙️ How do you fix Mortal Kombat X when it won’t start?
For some users, the game won’t even start so when they click Play nothing happens, and the Steam icon goes green.
“Every time I go to boot the game it simply “starts” which installs DirectX again then the green profile pops up like the game started, then just goes blue again. Nothing happens after that.”
To fix that, check the next workarounds:
- On Steam’s Library, right-click on the affected game.
- Go to Properties > General > Set launch options.
- Type in -dxlevel 81
- Click OK and close the window.
- Try to start the game
We hope our tips helped you fix your Mortal Kombat X crashes or launching issues.
Plus, if you have any questions or don’t know how to use our solutions, please comment below and we will help you fix your game.
Thank you for posting this tutorial, it helped me fix my fps issues.
PLS SOMEONE HELP ME I CANT LOG IN MORTAL KOMBAT EVERY TIME I LOG IN THE SYSTEM CRASHES AND I CANT PLAY MY FAVORITE GAME,PLS SOMEONE HELP
Finally i can play MK, thank you for this!!
Hi….Im having a proble….at instalation it pops up this: Decopression failed error -12 and error -7,Help?
Mortal komabt X proper Reloaded version
Make sure you have enough space on your drive, if that doesn’t work try another release of the game!
I have minimum requirements for graphics card and everything else exceeds recommend requirements.
But says my card doesn’t meet minimum requirements
My graphics card is a 384 bit GeForce GTX 650 ti ddr3 2gb
It gives you this error when you try to start the game?
It does for me too, yes is when I try to start the game, can you guys help me and force my game to launch or something? I would appreciate that.
yes. This happen to me too.
If you have an integrated GPU then you have to run it off your hdmi for now, I have this same problem and this is the best solution I have. What it’s doing for me is recognizing my intel 3000 and not my geforce and I tried adding it to the whitelist and that does not work either.
My game randomly freezes in matches and cant complete a single normal tower.
My specs are :
Inter Core i7-4700MQ CPU @ 2.4GHz
8 GB RAM
Nvidia Geforce 750M with 2GB VRAM
1 TB Hard disc
I should be covering at least the minimum requirements
(sorry if i sound like a noob)
Same here, everything works like a charm till the point when the game just freezes and i have to terminate it through task manager.
same here ,
i have a core i5 4670k , 8gb ram and GTX 750ti with the last drivers 350.12 the game works for me but when i playing for a while maybe 30 , 40 min in history mode, vs with friends or training the game freezes my pc i have to terminte with task manger or pushing the reset button in the pc case ,I apply the last update and the problem the problem persists -_-
I have the same problem with 750m 2gb Vram it randomly freezes after going into a match or so and I have to terminate process
Actually…The recommended card for MKX is a Geforce GTX 660, not 650.
maybe but the Minimum is GeForce GTX 460 / Radeon HD 5850 and my card blows these away
I can run it off the HDMI port of my Nvidia GeForceGT 555m
Does this also work on ios
When I try to login in it doesn’t work it tells me
Error code:04
What should I Do?
Please help me
Hi, thanks for the help…..nice work…..
“Your video card or drivers do no meet the minimium system requirements” Show me that message when I try to Open de Game!! Dell XPS 4GB ram, NVIDEA GeForce GT 220 Win7 64 bits 2.67Ghz PLEASE HELP!!!
Minimum required graphics cards are GeForce GTX 460 / Radeon HD 5850. your card is too old and slow.
what the freak bro?? my 6 years old pc has a better gpu than yous. did u buy this notebook for 200 bucks or what?
My game lags like hell. What should I do?
will it work on 2GB ATI Mobility Radeon HD 4500. RAM 4GB
or 2GB AMD Radeon R7 M265. RAM 16GB
Please help, before installing the game. 🙂
I torrented the game with 2 diffrent version and the dialogue and sound for characters doesnt seem to work at all have any idea why this is happeneing i wanted to test out to the game before i would buy it.
Run your game as administrator
Mortal Kombat X Login Error (iOS), if you are having this error you can’t sign in in WB Play, it’s not recognizing your WBID login, even though you know you have the right email address and password.
To fix this error on iOS game follow this instructions:
Instead of entering your email address and password, click where it indicates to sign up for a new one.
Enter your existing email address and password, and enter your birthday.
Click “sign up using email” to try and create an account.
AND SAYING THIS EMAIL ALREADY IN USE AND USE DIFFERENT EMAIL….
hi. i just bought this game but the lag is terrible. Please can you help?
Having the same problem as the ios, but I’m in Android. Tried the ios fix but it didn’t work. Any fix for that yet?
I just bought the game and it’s seriously lagging… I can’t fight well because of that… My system is windows 8.1 64 bit Intel pentium CPU@ N3540. And I don’t know anything about those graphic cards thing… Please help.. 60 bucks isn’t small money!
your pentium processor is kinda slow and that must hurt i feel you, and since u do not know about the gpu it might be old and not strong enough to run mkx. Although the game is poorly optimized and the best graphics card can not deliver a constant 60fps for smooth gameplay, any other gpu does not have any chance of running it nicely, sadly… This game was made for consoles only i guess, sad T-T
Still can’t seem to get the mobile version to recognize that I’m trying to log-in, even with the solution.
Every time I start the game up it always says that “warning device isn’t officially supported” I have an iPod 5 and I am only limited to 2 matches then on the third one the game crashes. How do I fix this?
my game is crashing on story mode after completing fight of johny cage n shinnok
I cannot start a single fight, the game stops responding when I try to.
I have the same problem man is your GPU is AMD too.
Whenever I try to open the game I get this error:
This verison of this file is not compatible with the version of Windows you’re running. Check your computer’s system information to see whether you need an x86 (32-bit) or x64 (64-bit) verion of the program.
No one else seems to have this problem, what’s going on? How can I fix it?
MKX needs 64bit version of windows, so u might want to get a new windows. Come on, phones are starting to have 64bit 😉
My mobile mortal kombat I was playing it yesterday and now when I try to play it it loads for s few seconds then crashes???
does it fix online crashes too?everytime i go online and play it suddenly crashes
hi, “directx error: your video card does not meet the minimum system requirements”
i have this problem when i try to open the game.
pls hhhheeellllpppp
How to fix it for Android? Using LG g4.
Wait does it help the wbplay error or no?
my game in the fight secwences only reaches like 10 fps but in the cut scenes i get 60 plz help
my mk is not clear everything there is white and i cant read anyhing on the screen
Having problem with iPad mini crash and slow. Error message on start up?…
Any ideas?
Online stats leader board fraction points are NOT updating and says I’m at 0 I’ve won well over 500-600 fights since it last registered a win and that was 27 days ago! This is bs this is the only place I have came along where someone actually responds to. I’ve deleted the app re downloaded it went offline then online just did it again and still won’t update my info what gives?
My characters are grey or vlack.
Mkx on iphone load for a few seconds then it goes out of the app, continuously, what must i do?
I can launch the game perfectly the only problem is that when im playing the only thing i get is the game sound nothing shows up im still at the desktop and the game sound is the only thing of the game running
My pc specifics:
AMD Quad-Core A6 APU
AMD Radeon graphics
8gb of ram
And im running windows 10
MK X never ends process when I exit to windows
MKX still Running after Exiting to Windows
fix this problem: Right-click the program icon or MK10.exe and select Properties. Then click the Compatibility tab then check the box Run this program in compatibility for and select Windows 7 compatibility mode from the dropdown.
I know it’s not logical, but work.. : )
I have a iPad mini and have been playing for several months and now it won’t even open the app past the credits, last time it did this I erased the game and redownloaded it but lost all my characters except for the ones I bought what is going on I’m getting extremely agitated with being as I have spent money on this game several times
My game always crashes when liu kang winning sinematic (sorry for bad english).
When i open the game its not onen . some errors occur.. How can i fix it???
game starts normally, but when i do single fight and starts the match it get hang for 20 to 30 min… plz solve this…
My Pc exceeds the requirements i have no problem playing the game:… training,towers,etc. ,however it ALWAYS crashes after the shinnok vs cage fight in story mode..? any ideas??
No matter what i do the mortal kombat game crashes or shuts off after the wb logo it didnt start this until the smoke caracter challange came up ive done a hard reseton my ipad but still willnot load
I think its a shame to have a game that crashes all the time and now will not open at all this didnt happen untill the smoke triborx challenge started know its been three weeks please if any one knows how to fix this without deleteing the game and looseing everything please email the fix to me
hello, i can not change fighters, i use another phone but still can not change fighters…iphone 5 ios…please help me
Hi ! I can’t get to download the patch : “Sorry, there are no offers in your region at this time.”
How can I get it anyway ?
Hi. I can’t complete the offer to download the patch : “Sorry, there are no offers in your region at this time.”
How can I get it anyway ?
WHAT THE FUCK DUDE WHY PULL OFF THAT CHEAP COMPLETE OUR OFFERS TRICK. CANT DOWNLOAD SHIT. SHITTY WEBSITE,SHITTY DEVS.
Hi
I need help, m unable to open the game on my phone. It is just stuck on opening screen which says starting with exclamation mark
M using oneplus 1 mobile phone
Have checked for updates, but their are none available
If u force close n reopen it, it says downloading and disappear…
Please help i have completed 43 levels!!!!
Thank you! https://uploads.disquscdn.com/images/cc72a05552d843bc0183fa6442c88de8f7514ecddc35f73321f13e8e3ea48630.jpg https://uploads.disquscdn.com/images/2f4c9d2853044f06a2b977846b7154db9839d8e9faff93d51fb24e1130e1be3a.jpg
please my mkx keeps saying “Please verify the integrity of the mkx game cache” how do i fix it