Friday the 13th Database Login Failure: How To Fix

Make sure you properly added your login credentials 🧐

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Friday the 13th: The Game is one of the most anticipated horror titles of this year, maybe of all time.

Some players are receiving the following error “Database Login Failure, Verify Internet Connectivity”. Apparently, this is another server issue and because of that, you are unable to log in to the game. This occurs on the following devices:

💻 PC

🕹️ PS4, PS5

🎮 Xbox One

If you are one of the users experiencing this issue, you’ve come to the right place because we will help you fix your game in the next steps. First, you need to make sure that your PC meets the minimum system requirements of the game, you can find them below:

➖ MINIMUM:

  • OS: Windows 7, Windows 8, Windows 10
  • Processor: Intel Core i3-530 (2 * 2930), AMD Athlon II X2 270 (2 * 3400)
  • Memory: 4096 MB RAM
  • Graphics: GeForce GTX 650 Ti (1024 MB), Radeon HD 7770 (1024 MB)
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 4 GB available space

✔️ RECOMMENDED:

  • OS: Windows 7, Windows 8, Windows 10
  • Processor: Intel Core i3-3240 (2 * 3400), AMD Athlon X4 860K (4 * 3700)
  • Memory: 6144 MB RAM
  • Graphics: GeForce GTX 750 Ti (2048 MB), Radeon R9 270X (2048 MB)
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 4 GB available space

Why does my Friday the 13th game say database login failure?

There could be several reasons why you are experiencing a “database login failure” error when trying to play Friday the 13th. Here are a few potential causes and some troubleshooting steps you can try:

  • Incorrect login credentials: Ensure you are entering the correct username and password for your Friday the 13th game account.
  • Hacking attacks for the PC version: Numerous players reported that database login failure error occurs because of hacking attempts that prevent players from anywhere from login into the game.
  • Server issues: The game’s servers may be experiencing issues that can prevent you from logging in. If you think this might be the case, try again later or check the game’s official social media pages or website for updates.
  • Network issues: Make sure that your device is connected to the internet and that your network connection is stable. If you are playing on a console, check to make sure that your console is properly connected to your home network.
  • Firewall or antivirus software: Your firewall or antivirus software may be blocking the game from connecting to the internet. Try adding an exception for the game in your firewall or antivirus settings.
  • Game updates: If there is a new update available for the game, you may need to download and install it before you can play. Check to see if there are any updates available for the game.

How to fix Friday the 13th Database Login Failure?

Table of contents:

  1. Restart the game
  2. Restart your device
  3. Use a VPN
  4. Check your internet connection
  5. Check for game updates
  6. Clear your cache

The first two solutions can be preliminary used in order to solve the error on Friday the 13th gameplay. If these short methods don’t work, go for the next instructions below.

1. Restart the game (Pre-check)

Close the game and then try launching it again. This can sometimes resolve login issues.

2. Restart your device (Pre-check)

If you are playing on a console or a computer, try restarting it and then launching the game again.

3. Use a VPN

When you’re playing Friday the 13th, a database login failure can be incredibly frustrating. One possible cause of this issue is that you’re located on a different server from the one where the game is installed. In this case, using a VPN (Virtual Private Network) can help.

ExpressVPN allows you to connect to a different server and appear as if you’re located in a different location. This can be especially useful if you’re traveling or living in a different country than the one where the game’s servers are located. By connecting to a server in the same region as the game’s servers, ExpressVPN can help to ensure that you’re able to access your account and play the game without any issues. Additionally, using ExpressVPN can also increase your security and privacy while playing online and accessing the database.

Get ExpressVPN

4. Check your internet connection

  1. Go to Troubleshoot setting in the Start Search box.
    Go to Troubleshoot setting
  2. In the prompted window, go to Other troubleshooters.
  3. Click on Run for Internet Connections.
  4. Select Troubleshoot my Internet Connection.
  5. Wait for the service to find your network issues and fix them.

Make sure that your device is connected to the internet and that your network connection is stable. You may also want to try connecting to a different network or resetting your router.

5. Check for game updates

update Friday 13th game

If there is a new update available for the game, you may need to download and install it before you can play. Check to see if there are any updates available for this game on the Steam client.

6. Clear your cache

If you are playing on a console, try clearing your cache. On a PlayStation 4, you can do this with the next steps:

  1. Go to Settings and select System.
  2. Then select Storage and System Storage
  3. Press on Saved Data and choose F13 gameplay.
  4. Click on the Options button and select Delete.

🎮 On an Xbox One, you can do this by going to System ⇒ selecting Storage, and then selecting Clear local saved games.

Contact customer support: If you’ve tried all of these troubleshooting steps and are still experiencing the “database login failure” error, you may want to contact the game’s customer support for further assistance.

⚡ Other issues on Friday the 13th: The Game

Apparently, because so many people are trying to access the game servers, they crashed and now you can’t get online.

If you are encountering connection issues, the only thing that you can do at the moment is to wait until the servers will be a little emptier. You are getting these errors because you can’t connect to a server due to the huge volume of players trying to do the same thing.

🟢 Friday the 13th: The Game Launcher Crashes

Sometimes the game launcher seems to crash due to Anticheat not working. If you are facing this problem, you need to make sure that other third-party programs like antivirus or firewall are not interfering with your game. One more thing you can do is verify the integrity cache of your game files to make sure that the launcher is installed properly.

 

🟢 Friday the 13th: The Game Black Screen

When you join a game and it starts, you don’t get into the cutscene Jason hacks the person and they all run away, eventually, when the game starts the screen is black, and all you can see is the mini-map on the bottom right.

This is what the black screen issue looks like. Apparently, this bug has been going on the beta version of the game and it’s a common spread issue.

The developers said that this issue is strange and that they don’t have yet a solution on how to fix it. Until then, the only thing you can do is send a report with your error to the following email address and help the devs fix this issue.

Some workarounds: 

  • Run the game in windowed mode
  • Make sure that your GPU is up to date

We hope that our guide helped you fix your Friday the 13th: The Game errors and that now you are enjoying the game. We will continue to update this guide as soon as new solutions or bugs come up. So don’t forget to check it from time to time. If you have any questions, don’t hesitate to comment below and we will respond as soon as possible.

If you encounter any issues or errors while playing your favorite games and require support, feel free to contact us here. Our team is always ready to assist you and ensure your gaming experience is seamless and enjoyable.

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37 Comments
  1. Hakeem Hakim says

    This is a bunch of BS The Easy Anti Cheat is still preventing the launch of the game!

  2. Kina Mathis says

    Smooth launch on consoles my ass my bro still can’t play and nobody is giving us any solutions it’s bullshit!

    1. Joey Bajjani says

      If you are on a console try creating a second profile on the console that should let you in until the account is fixed this is not a server issue its an account issue

  3. The Golden Boot Chronicles says

    Anyone got the problem when you try to join a friend from another reigon and it sends you to the Store?

  4. Edward Inchausti says

    It won’t work on my Xbox 1

  5. Jamisha Hattley says

    It’s not letting me play on ps4

    1. Felicia Lema says

      Me either. Keep getting data base login failure

  6. Jamisha Hattley says

    I have checked the connections and the game. The server cannot be that busy. I need a refund!!

  7. marty says

    Two days and still can’t get in. You know what went through with no problem? The payment that was taken. Maybe you should tell people before they pay that there are problems with the servers. Every article I read said we want the game to go smoothly that is why we post posted the launch date. Guess what you should have waited until you were ready.

    1. Richard Martinez says

      Same . Does this article work.? Dont wanna waste my time

      1. marty says

        I’m not optimistic.

      2. Felicia Lema says

        Don’t waste your money.

    2. Felicia Lema says

      amen. I keep getting the “database login failure” on my PS4. I bought the game yesterday and haven’t been able to play it at all. It’s pissing me off.

  8. Rene Anthony Nuñez says

    when i enter the quick play in the menu after waiting i get a message that says failed hostgame session verify your internet connection now i cant play it can you help me ?

    1. Boopi says

      I’m getting the same thing, I thought they fixed it by now 🙁
      Playing late at night seems to solve this problem since everyone else is asleep.

    2. mehtab khan says

      WATCH THIS VIDEO YOUR PROBLEM SOLVE

      (https://www.youtube.com/watch?v=aHTSHU6wIXs&t=37s)

      1. Giga Guliashvili says

        hello guys … pls help me i dont know how to fix this game i have maximized screen and i tried to fix it with game options or reinstall game but it not helps pls comment me what can i do ? i have maximized screen when i am launching the game

    1. Giga Guliashvili says

      hello guys .. help me i dont know how to fix this game i have maximized screen and i tried to fix it with game options or reinstall game but it not helps pls comment me what can i do ? i have maximized screen when i am launching the game

  9. Santy Baquero says

    How I fix the “Database Login failure” error?

  10. Santy Baquero says

    Seriusly? GG FAKE

  11. Fullmoonhunter Chap says

    Everytime i try to play the game, it pops up missing steamAPI, but i can play all the other steam games.

    1. Misael says

      i have same problem :/

    2. Haa- Alsalman says

      i fixed it by myself , i just put the whole folder for the game in steamapps then games,
      try it. it shouldnt show api again

  12. Haa- Alsalman says

    how do i fix this (cant load steamAPi)

  13. Cp.Nightmare says

    Hello guyz maybe someone know how to fix this (cant load steamAPi)

    1. Adox says

      just make one folder on Desktop and cut all files in that and enjoy

      1. Nabil Rififi says

        Bullshit it doesn’t work

  14. Kamil Bulut says

    https://uploads.disquscdn.com/images/2c1f0909ee5cce1dc83fe289c3eff2b0c688d6c8846af1a6c314b2d4b2da36e8.jpg
    Please update the game have been updated now please receive such an error!?!? !!?!?!? !!?!?! ??!

    1. Trip Jay Conner says

      this is my problem at the moment. this is getting frustrating

  15. Vijay Vidhusan says

    lancher says cannot load steam api pls help

    1. Giga Guliashvili says

      hello guys … help me i dont know how to fix this game i have maximized screen and i tried to fix it with game options or reinstall game but it not helps pls comment me what can i do ? i have maximized screen when i am launching the game

  16. george says

    Hello can somebody say me why everytime jason is killing me the game just crushes and he throws me off when it has to show the camera of the other players plzzz help me

  17. Dawar Ali says

    i am getting oculus plugin error

  18. CDR ROBBO BOXING says

    https://uploads.disquscdn.com/images/052c8c2195eb46788769074e72d964768215a5e7987f0f8449fab3c8ff4a1efd.jpg

    PLEASE CAN I GET SOME HELP HERE SORRY THAT THE PICTURE IS ON ITS SIDE BUT PLEASE HELP IVE UNINSTALLED THE GAME REINSTALLED THE GAME IVE VERIFIED THE GAME CATCE HONEST IVE TRYED EVERYTHING I COULD POSSIBLY DO.
    I HAVE NOT DONE ANYTHING FOR THIS TO HAPPEN ONE DAY IT WORKED WENT ON IT THE NEXT DAY NOT WORKING.

    THANKYOU FOR READING THIS WOULD REALY LOVE IF SOMBODY KNOWS HOW TO HELP ME BECAUSE IM LOST.

    THANKS

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