How To Fix Friday the 13th: The Game Errors, Connection, Database Login Failure, Black Screen, Crashes
Friday the 13th: The Game is one of the most anticipated horror titles of this year, maybe of all time, and it just got released today. The game is a third-person survival horror and you will take the role of a teen counselor or of Jason Voorhees. Your goal is to survive, escape or even kill Jason and if you are on the other side, you need to stalk your prey and ambush them whenever you see fit.
The game had a smooth launch on consoles but on PC players reported some issues, in addition to the problems with the party system, numerous users are reporting difficulty getting online. Other errors are Database Login Failure, Crashes, and Black Screen.
If you are one of the users experiencing these issues, you’ve come to the right place because in the next steps we will help you fix your game. First, you need to make sure that your PC meets the minimum system requirements of the game, you can find them below.
SYSTEM REQUIREMENTS
MINIMUM:
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- OS: Windows 7, Windows 8, Windows 10
- Processor: Intel Core i3-530 (2 * 2930), AMD Athlon II X2 270 (2 * 3400)
- Memory: 4096 MB RAM
- Graphics: GeForce GTX 650 Ti (1024 MB), Radeon HD 7770 (1024 MB)
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 4 GB available space
RECOMMENDED:
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- OS: Windows 7, Windows 8, Windows 10
- Processor: Intel Core i3-3240 (2 * 3400), AMD Athlon X4 860K (4 * 3700)
- Memory: 6144 MB RAM
- Graphics: GeForce GTX 750 Ti (2048 MB), Radeon R9 270X (2048 MB)
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 4 GB available space
Solutions for Friday the 13th: The Game Errors:
If your PC can run the game, you can go ahead and search for your bug in the list below. For each issue, we came with a solution/workaround on how to fix it. If you don’t know how to apply a workaround or if you have some questions, don’t hesitate to contact our support team here.
#1 Friday the 13th: The Game Connection Issues
So bad news; we got hammered hard with so many people accessing our game that all servers have overloaded. Shooting for restart in ~30min.
— Friday the 13th Game (@Friday13thGame) May 26, 2017
Apparently, because some many people are trying to access the game servers, they crashed and now you can’t get online. Despite some indications that the issue will be fixed, it still persists.
The most recent tweet said: “We are looking into why this keeps occurring, but it comes down to so many users…which is a weird problem to have.”
If you are encountering connection issues, the only thing that you can do at the moment is to wait until the servers will be a little emptier. You are getting these errors because you can’t connect to a server due to the huge volume of players trying to do the same thing.
#2 Friday the 13th: The Game Database Login Failure
Some players are receiving the following error “Database Login Failure, Verify Internet Connectivity”. Apparently, this is another server issues and because of that, you are unable to login to the game.
The developers said the following, regarding this issue: “Anyone with a Database Login Failure; that is our servers being overloaded by busy servers. Have to restart. Looking at 30 min or so.” and “That means all servers and all platforms are down. We will get things started up soon as we can. #toomanycooks?”
Solution: Your solution to fix this issue is to restart the game and also Steam because probably a patch is now in place and you need to install it in order to fix this login issue and play the game. Also, make sure that you verified your internet connection and restarted your modem.
If the tips above won’t help you, a more convenient way to fix this login issue is to follow our tutorial at the end of the post. Our developers managed to release a tool that will help you successfully login and get into the game. For more details check the tutorial at the end of the post!
#3 Friday the 13th: The Game Launcher Crashes
Sometimes the game launcher seems to crash due to Anticheat not working. If you are facing this problem, you need to make sure that other third party programs like antivirus or firewall are not interfering with your game. One more thing you can do is to verify the integrity cache of your game files to make sure that the launcher installed properly.
A user on Steam also gave the following fix: “After the initial install of the game and EAC, I was getting the same error every time I tried to launch the game. I had to restart my PC in order to get the game to make it passed the EAC launcher.”
–Shadwell, Steam Dashboard
#4 Friday the 13th: The Game Black Screen
When you join a game and it stars, you don’t get into the cutscene ere Jason’s hacks the person and they all run away, eventually, when the game starts the screen is black, all you can see is the mini-map on the bottom right.
This is how the black screen issue looks like. Apparently, this bug has been going on the beta version of the game and it’s a common spread issue.
The developers said that this issue is strange and that they don’t have yet a solution on how to fix it. Until then, the only thing you can do is to send a report with your error to the following email address and help the devs fix this issue.
Some workarounds:
- Run the game in windowed mode
- Make sure that your GPU is up to date
Please email dxdiag and logs to f13game@fearthegun.com. Please ignore the automated message, we will get it and review. The more we can find a pattern, the quicker this gets solved!
ThePraetorian, Developer
Friday the 13th: The Game Errors Solution:
*Only for Database Login Failure&Connection Issues and Black Screen
Do you want to start playing as Jason Voorhees and slash your friends? But you are unable to do this because you can’t connect to the server or maybe you are unable to login?
Don’t worry anymore! We are here to help you fix those issues and enjoy your game.
How? That’s simple, we developed a tool that will identify your issues and fix it. It’s not magic, our tool will optimize your GPU and PC for maximum performance. It will install the required files and redistributables for your game to launch properly and with no crashes. It will check your internet connection and the server responsitivity and will help you login into the game at the correct moment when the queue is not so crowded.
We know that you paid quite a lot of money for your game and not being able to play it just sucks. Below you can find an image on how our tool looks like and also a tutorial on how to properly use it. Please follow the tutorial step by step to make sure that you apply the tool correctly to your game. If you are not sure about some things, please contact our support team. You can find the download link in the first step of the tutorial!
It’s pretty simple to use our tool, but you also have a tutorial below. Follow the steps and if you have any questions just leave a comment or use our Support system, and someone from our team will help you.
How to apply our tool:
- You can find the download link for our tool here: download
- Extract the downloaded archive on your PC, and open the tool from the folder.
- Your GPU will be selected automatically, make sure that you use your dedicated GPU if you have a laptop!
- Select the game executable from the game folder, if you used the default Steam install folder it should be: “C:\Program Files (x86)\Steam\steamapps\common\Friday the 13th: The Game”.
- Now select your issue or issues from the box to the right.
- After your issue is successfully fixed, you can click the “Launch Game” button and play the game.
How to download: Well, you might think that our download service is pretty annoying but is very effective. To download you just need to complete a simple offer, it usually takes a few minutes, and after that, you will be able to download the tool. We use this service because it’s the only way to support our developers and to keep releasing and updating patches for games. Thank you! We hope you understand us and have fun playing the game!
We hope that our guide helped you fix your Friday the 13th: The Game errors and that now you are enjoying the game. We will continue to update this guide as soon as new solutions or bugs come up. So don’t forget to check it from time to time. If you have any questions, don’t hesitate to comment below and we will respond as soon as possible.
