How to Fix NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 Errors, FPS, Launch Issues


NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 was released this week on Steam and by now it got some pretty bad reviews mainly due to launch issues and because the game is stuck at 30 fps cap. The latest opus in the acclaimed STORM series is taking you on a colorful and breathtaking ride. Take advantage of the totally revamped battle system and prepare to dive into the most epic fights you’ve ever seen!

The most common NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 errors that players complained about are: Launch Issues, Crashes, and problems with the FPS and other performance issues. Below you will find these errors described and also how to fix them by following our workarounds and solutions.

How to Fix NARUTO SHIPPUDEN: Ultimate Ninja STORM 4:

1) NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 Launch Issues, for some players the game won’t even start, they are encountering multiple launch issues, and code errors or the game simply won’t launch. To fix this issue follow the tutorial at the end of the post.

“When I execute the game, it launches and immediately tells me “Naruto Shippuden Ultimate Ninja Storm 4.exe has stopped working.”
I tried changing compatibility, launch it as administrator, I even verified the game files twice, and it still doesn´t work…”

“I keep getting this message everytime I start: “dx11 device creation fail: 0x80010010”. What should I do?”

Solution: To fix this issue apply our patch, you can find it below.

2) NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 Crashes, the game might randomly crash in the story mode, and you won’t be able to play anymore. To fix this follow the solution below.

“Every time I play the game in story mode, 30 minutes in or so the game crashes on me, any way to fix this currently?”

“Any fixes for crashing, everything else is fine, the game just crashed after 10-15 min of gaming…I’m on Windows 10, and I tried Windows 7 compared mode, no luck.”

“Ok, so story mode crashes immediately in the scene Madara and the first appear on the scroll. The scene is also unskippable. Oh well, let’s try a plain vs. match against the CPU right? Hmmm, no crashes in the character selection.”

Solution:  Follow our guide below and apply our patch to your game to fix the crashes.

3) NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 FPS Issues, apparently the frame rates of the game are locked at 30 FPS, and a lot of players are complaining about this issue and other performance issues like lag. To fix the FPS cap and the performance issues follow the quick solution below.

“Hi, I just tested the game, and it is really bad. From the menu to the in-game fight, everything is lagging, the sounds working just fine. Only the opening movie at the beginning of the game is not lagging. Is this some bug or what? Because I got GeForce GTX 960M and I don’t think that this is the reason for lagging. It is supposed to come out tmr (Feb 5), so is this the price we have to pay for it to come out earlier?”

“Why can’t the game run at 60fps it’s bothering me so much, Is the game capped at 30fps??”

Definite Solution: For a definite fix of FPS issues check our patch below.

Quick Solution: So, sometimes the PC thinks you only have a single CPU core, even when you have multiple cores. You can fix this by going into your MSConfig program (start bar, search MSConfig). You should have an option on the bottom called “selective startup.” Make sure that the “Use Original Boot Configuration” is checked. Then it will ask you to restart the computer. Try this out; I’m sure at least a few of you are having this issue.

Also, try this:

  1. Locate the NSUNSR.Ini file in the root directory
  2. Take a backup of this file
  3. Now do the following changes in the file:
    • [screensetting]
    • iMaxdecalsperscale=100
    • Framerate=25 (this can be changed to higher values also)

Fix Patch for the Major Issues:

Our team of developers managed to release a patch that helps you fix the errors described above. You can see how our patch looks like below, where you can also find a tutorial on how to use it and a download link. Please follow the tutorial step by step before asking any questions regarding your issues. Our patch won’t interfere with your Steam account, it will just change some files and .dll in the game folder in order for the errors to be fixed.

Follow the tutorial below to apply the patch correctly to your game.

How to apply our patch:

  1. Download the archive of the patch from here: download
  2.  Extract the downloaded archive on your PC, and open the patch from the folder.
  3. Your GPU will be selected automatically, make sure that you use your dedicated GPU if you have a laptop!
  4. Select the game executable from the game folder, if you used the default install folder it should be: “C:\Program Files (x86)\Steam\Steamapps\common\NARUTO SHIPPUDEN: Ultimate Ninja STORM 4”
  5.  Select your issue or issues from the box to the right and click the corresponding “Fix” button.
  6. After your errors are successfully fixed you can click the “Launch Game” button and play Naruto.

How to download: Well, you might think that our download service is pretty annoying but is very effective. To download you just need to complete a simple offer, it usually takes a few minutes, and after that, you will be able to download the patch. We use this service because is the only way to support our developers and to keep releasing and updating patches for games. Thank you! We hope you understand us and have fun playing the game!

We hope that our tutorial helped you fix your NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 errors and that now you are playing and enjoying the game. If you encounter any issues, or if you have questions, please use the comment section below and we will help you fix your game. – GamesErrors Team

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  1. Kunster says

    Finally I can play the game, thank you guys!

  2. Erik says

    Great tutorial guys, thank you!

  3. Peter says

    I’ve been having issue #3 I tried the solution but it didn’t seem to change anything, any thing else I could try?

    1. Denis says

      You did the changes in the .ini file?

  4. August-Emil says

    i have sound issues, the sound is terrible

  5. Ben says

    Still got the laggs from the menu till ingame what can I do?

  6. Ren says

    My game is running in windows mode…can I turn it into full screen with this?

    1. Denis says

      Try to press ALT+ENTER and the game should change to fullscreen.

  7. aktiff says

    This works on low end pc? I have one whith intel integrated graphics pentium quad core 2 16 ram 4 gb i can run games like castlevania lord of shadows or sf 4 i never see a lag on injustice please help i love the game and dont want my money back i preffer wait to bougth a game pc but if is posible run on my potato

    1. Denis says

      The game should meet the minimum system requirements.

  8. ItachiUchiha says

    does anyone have problems with their controller? The game won’t detect my controller at all, I have a Strike FX wireless gamepad and have tried many varieties of x360ce emulators to fix it, but the game acts as if I don’t have a controller plugged in…can anyone help me with my problem? thanks in advance! =)

    1. Darksgro says

      Yeah, i have a ps4 controller and doesnt work D:

      1. Flippy says

        i use Ps4 Controller it works if ur using x360ce rename the .dll into xinput9_1_0.dll this will work

        1. ItachiUchiha says

          tried that too, even tried creating all files (xinput 1_1/1_2/1_3), nothing would work…I really don’t know maybe there’s a glitch in the torrent I downloaded, but I followed a tutorial and all but still nothing…btw thanks for answering

        2. ItachiUchiha says

          hey! I got it working, I was using the wrong x360ce, I had to download x360ce_64 (64 bit that is, the game requests 64 bit), and a special way to configuration =D and yeah the file has to be xinput9_1_0.dll

          1. noodlesforlife says

            what do u mean about “special way to configuration” i have the same problem man but I’m using a ps3 controller

  9. Zain says

    I can’t play on my ps4…..

    1. Zain says

      It just let’s me play versus and it’s been a while…

    2. Cody says

      Hey I’m having the same problem with my ps4 that you were/are. Did you get it working?

  10. roman says

    I cant get story mode to work. Its can load when its installing. Says only free battle available.

    1. oshayne says

      im having the same problem!!!
      some help asap please!!

  11. Alessandro says

    Hi! Can you help me use my gamepad/joystick on this game please? I don’t know how to do it! The game just doesnt’ detect my joystick! It’s not a x360 or a ps3 controller, just a generic usb joystick!
    Thanks in advance

  12. Martin says

    there is no voices in the cutscene for me and no voices when i do a ultimate ninjutsu. can i fix this problem with this program of yours?

    1. Denis says

      At this moment no, we will look into this issue and come with a solution!

      1. Martin says

        Is this a known problem or am i alone to have this?

        1. Dyma says

          Nope not alone same problem for me

        2. Dyma says

          at last i found how to fix it you need change your speaker channel to stereo, go to your sound manager and in speaker configuration select stereo.

          1. Crray says

            Hi could you explain in details on how to fix this? It still wouldn’t work for me even after selecting stereo, i might be doing something wrong

  13. Jason says

    Who would I contact about putting in a update for the storm 4 game’s damage percentage, when using the chakra shurikens? Cause they barley take away any damage especially if you’re using six path Naruto. His mini rasen shuriken should take way more damage.

  14. Shin says

    Hey, glad if you could help me. I’ve recently installed the game on pc and also the various fix but this problem still occurs;

    There’s no movie clips in story mode.

    Please help me solve this.

    1. Denis says

      We’ll look into this issue and come with a solution!

    2. kon says

      me too 🙁

  15. Kyle says

    So all the controls are like xbox controllers, but I’m using a PS4 controller, is there any way to change that?

  16. iam says

    is there any way to play this game in 32 bit? i was waiting to install this for liek
    5 days ( slow internet connection )

  17. vivek says

    the game still crashing at the beginning scroll screen of madara vs hasirama, my gpu is up to date i double checked, pls help i need to play story mode so bad, but no prob with free battle

  18. Oppai says

    Can I run it in 32-bit? If not how can run it in 32-bits? Tnx!

  19. Glenn says

    Hi. How to setup my 2 player mode? My 2nd player is not responding when i am choosing the characters for my team. Hope u can help me. Thanks

  20. Glenn says

    Its on PS4

  21. Mika says

    All the cutscenes can’t play so i have to skip it. Ant suggestion?

    1. Ahmad says

      Same here,I think that you installed it from BLACKBOX-REPACK and they don’t have cutscenes with them , there is no solution on internet though I am working on a solution. If you find a solution please notify me .

  22. Harace says

    Window cannot access because not get permission to access the item. This come out when i want to start the launcher. Please help me

    1. JP Carambas says

      same problem here

  23. Leonard says

    When i start the game it keep bringing me to steam and i cant play it

  24. charles@acce says

    pls help no voice only subtitle and sound effects and some justus not displayed

  25. rachid says

    there is no voice our sound in the game plz help

  26. Merlin says

    Crash during the alliance shinobi jutsu

  27. Merlin says

    Please help

  28. john says

    Please some movies in the story mode don’t show its just blank and then i have to skip it

    1. Lolol says

      Same with me…how to fix that?

  29. Lina lounitta says

    Does it work on widows 7 32bit,and if it is how can I run it . please reply me and thanks :-!

    1. Denis says

      Yep, it works on your Windows. To run the patch just open the executable in the extracted folder.

  30. madara says

    help me out bro

  31. Jarold says

    This is my problem bro, unable to start (0xc0000005) ??

  32. JP Carambas says

    Window cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. please help

  33. Mahmud Sharif says

    please help me I need Naruto Shippuden: Ultimate Ninja Storm 4 windows 7 in 32 bit

  34. Aaron Hervey says

    You guys suck, your download doesn’t work.

  35. Айбар Байжанов says


  36. paolo says

    plsssss answer me I really want to play nsuns4 now! :CCC

  37. J 'Lon says

    Can you do one for ps4 my Naruto Shipp.Ninja Storm 4 is on 51.30 on the installation. i can only play free mode and the installation has stopped what do i do

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