How to Fix the Latest PS4 Firmware 9.50 Errors and Issues

Get past PS4 firmware update errors using our effective methods here 🎯


The latest PS4 Firmware 9.50 is available worldwide. The update brings several new social features and Remote Play support for PC and Mac.

This new update is supposed to improve the user experience. However, Firmware 9.50 comes with some issues and bugs that annoy a lot of gamers.

According to the official Playstation website, there are the main features of the version 9.50 update:

Update Version 10.0:

  • While using the Internet Browser, you can now select between two types of zoom functions
  • The maximum zoom/magnification rate is currently 500%
  • You can use the keyboard on your PC or Mac when using PS Remote Play
  • The text entry box it’s removed and you can use the keyboard to type directly onto your PS4 console
  • It’s possible to utilize the keyboard to play games that supports the function.

If you have updated your PlayStation 4 to the firmware version 9.50, you could have run into some errors or bugs that are causing trouble with your console.

Problems with game downloads, network connectivity, and even PS4 launch have been observed by certain users.

In this article, we’ll talk about some of the most typical errors and issues with the most recent PS4 firmware upgrade and give you some fixes.

How do I fix the PS4 firmware errors?

🎮 Error Code SU-42481-9

Error code SU-42481-9 usually means that there is a problem with the update file that was downloaded or that it is corrupt. Here are some possible fixes:

1. Remove the update file on the PS4

In order to solve this error on the console, you may simply remove the latest update and reinstall it. You can perform this as follows:

Go to the device Settings menu > Access the System option > Click on Automatic downloads & uploads > and select Update files. Then, uninstall the latest update file.

2. Check your Internet connection

Another useful method to diagnose and fix such error codes is by testing your Internet connection. You can simply perform it like this:

⭐ Go to the Settings menu > Click on Network >Select Test network connection.

3. Use Safe Mode to update your PS4

  1. Turn off the console by pressing the Power button (hold for at least 3 seconds).
  2. Afterward, press and hold the Power button and release it after the second beep sound
  3. Now press the PS button on your controller.
  4. On the Settings menu, select System software update.
    Select the System Software Update option

📶 PS4 Network issues

After updating to firmware version 9.50, some users have experienced network connectivity issues with their PlayStation 4. So, you might be unable to download files, or access Internet functions.

Follow these methods to fix this issue:

  • Try connecting to the Internet once more after restarting your modem or router.
  • Change the DNS address using Google’s public DNS and modify your DNS settings ( and
  • Set the default network settings on your PS4.

We hope that our guide helped you fix your PS4 Firmware 9.50 errors and bugs, thus now your console is working fine.

In addition, you might get into other specific PS4 issues and require additional help to bypass them successfully.

To give you more support, we also covered an error has occurred PS4 Sign-in problem with useful fixes. On the same note, you can dive into the PlayStation 5 CE-112840-6 error and find the solutions.

If you have any other issues or concerns regarding the PS4 firmware problems, please comment below and we will help you fix them.

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  1. Taylor says

    Hi. I’ve been having the problem of my ps4 not turning on after updating. It crashed when I tried to go into netflix and since then I can’t get it to turn on at all, the light will flash and then it just turns back off. I tried unplugging it like you said but it didn’t work…

  2. Kain says

    I have a launch ps4 with a hybrid 1TB hard drive. Update will not install by download direct to console or in safe mode. I downloaded the update to a freshly formatted flash drive in both fat32 and exFat. Still no go. I then tried the update for a fresh install in both formats. You guessed it no go. I went out and bought a new hard drive that wasn’t hybrid but still no joy. WTF am I to do Sony?

    1. joey says

      Did u get a fix mine does the same thing

  3. Carter says

    my beats worked fine in parties before the software update, but don’t work in a party when i unplug it or mute, and usually as soon as i join a party it’s not working, and unplugging and replugging it fast 5-10 times didn’t fix it.

  4. Ookami says

    I have been playing elder scrolls online on my ps4 and love it. After the update I got back on. Suddenly my game was laggy and about 45 minutes later it threw me off the game server and chat in my party. I got chat to work again but it was bad quality. I can not access the PlayStation store or play anything online. It is not my internet though at times it says can not connect even though it says I am connected to the Internet. I downloaded the update o to my jump drive and initialized the ps4 (option 7 when in safe mode) and redownloaded the update. It still won’t work. HELP!!!

    1. ken says

      i have the same problem cant play gane the start button wont work in game it just say press x but nothing happens even netflix doesn t work

  5. Mike says

    When I use remote play on my Vita over internet, then disconnect or get disconnected, when i try to reconnect I get errors. I checked and my PS4 thinks I’m still doing remote play or its into rest mode but gets hung up in the process and never goes to rest. Sometimes, 30 min later ill be able to connect, other times I have to unplugg my PS$ to get it out of the rest mode loop.

  6. Hyspeedlodrag says

    Media videos, Netflix , games are locking up and won’t play! My ps4 is a paper weight currently! Help Sony!

    1. Lee says

      Mine doing the same! Any fixes?

      1. Jon Conklin says

        Nothing yet!

  7. Jii-na says

    Mines screwed up after the update too!

  8. ashley says

    Okay everyone. I had the same problem mine would turn off for no reason while gaming and wouldn’t turn back on. I sat there got it into safe mood and restored to factory settings. It seems to be okay so far. Super sucks have to rehome download all games n such!!

    1. Jon Conklin says

      When I restored to factory settings, it redownloaded all the content again once I signed in and then the same problem persisted. I did not want to uninstall FaLLOUT 4 but I’m hoping the issue is related to that gamer. It is surprising that an error in one game could make the whole PS4 operating platform unstable?

      1. Hyspeedlodrag says

        Update: Was told by Sony to send in for repair….waiting to get it back. I’m afraid that when I down all the saved data the system will crash again! Any suggestions? Maybe it was just a coincidence that the system went out near3.5 update… Also just outside the 1 year warranty!

  9. Ammar says

    I have Some problems in my ps4 store after the update 3.50 I can’t get access to the store when I click on the store it shows for me please wait I wait the store is not opening

  10. ps4gamer says

    my ps4 does not recognize disc, i have nba 2k16 and gta 5..any help on how to fix this?

  11. ps4gamer says

    i have 3.50 update..i tried hard restart but it didn’t fix the error..

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