PUBG Mobile ‘Device Not Supported’ BlueStacks Error [FIXED]


BlueStacks is one of the best Android emulators for playing mobile games on PC. It’s fast, reliable, and supports high-definition graphics, but still, you can sometimes run into problems. One of the most commonly reported issues is the “device not supported” error during PUBG. 

PUBG has become one of the hottest mobile games all over the world. This multiplayer game was published by Tencent games in 2018. Since then, millions of players have joined that platform, and it’s especially popular for playing on PC through Android emulators. 

In fact, many people download BlueStack just to play PUBG. So it makes sense how annoying it must be when you get this error. But don’t worry,you can resolve this problem easily. 

How do I fix PUBG Mobile device is not supported at the moment?

Most of the time, the problem is with your device. You may play other games, but it may not have enough resources to support PUBG. 

1. Increase RAM and CPU cores

Perhaps your desktop’s memory and CPU power can’t support the power and memory-hungry features of PUBG. You can easily address this issue by allowing BlueStacks to use more resources. 

You can make these changes in the Engine settings of BlueStacks. Here’s how you do it:

  • Go to settings by clicking on the hamburger icon
  • Now, click on Engine
  • Then, increase RAM by increasing the slider
  • Add more CPU cores from the drop-down menu
  • Save Settings

Add at least 4 GB RAM and 4 CPU cores. Also, note that this would only work if your PC allows virtualization technology. 

2. Change Graphics Performance

Or maybe your system is not supporting the high-definition graphics the game needs. It’s pretty easy to change that, and here’s how you do it:

  • Go to settings by clicking the hamburger icon
  • Now, go to the Engine tab
  • Under Graphics Engine, check Performance mode and OpenGL
  • Finally, click Save Settings

Now, try playing PUBG, and you should not see the Device Not Supported Error again, hopefully. 

3. Update to the Latest BlueStacks

If the above solutions don’t work, you need to upgrade to the latest version of BlueStacks available

Newer versions usually resolve bugs in previous versions, which will likely resolve the error you’re facing while playing PUBG. Simply head to BlueStack’s website to check if they’ve rolled out a newer version or try a different Android emulator from the list here. 

Good news: you can simply upgrade now without needing to download PUBG or other games again. You don’t have to worry about uninstalling the previous version and losing all your progress and downloads. 


The ‘device not supported’ error is normal and easy to resolve. To enjoy PUBG, make sure you’re playing from a PC with ample memory, storage, and CPU power to support it. You’ll get a much better experience with no errors. 

And if you see any such errors, try following the steps above to resolve the issue quickly.

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1 Comment
  1. Samarth Atigre says

    Pubg mobile device not support

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