How To Fix Dragon Ball Xenoverse Connection Issues on Consoles: PlayStation and Xbox

How to Fix Dragon Ball Xenoverse Connection Issues on Consoles

Dragon Ball Xenoverse Connection Issues are affecting a lot of PlayStation and Xbox players of the game, many of them reported that they can’t connect to the server or that the servers are already full others are getting disconnected from the server. These issues appear to affect every platform that the game was released on.

Yesterday we released a tutorial for the errors on Dragon Ball Xenoverse PC version and a lot of console users complained that they are encountering a lot of errors too. The most common Dragon Ball Xenoverse errors on consoles (PlayStation 3,4 and Xbox One,360) are: players can’t connect to the server, and they receive this error “DRAGON BALL XENOVERSE-Server is not available. Please try again later.”, Some PlayStation users are getting constantly kicked out of the game and receiving this error “You’re not logged into PSN.” although they are connected to PSN. On consoles, the most annoying issue is the Connection problems that seems to be encountered on both consoles: PlayStation and Xbox too. But this is not the only error some players also complained about crashes and freezes during the game, and they needed to reset the console to get the game to work again.

How To Fix Dragon Ball Xenoverse Connection Issues:

Our team of developers released some files that you can add to your console, run them and the connection issues should be fixed after that. You can find the files here. You will find inside the archive a readme.txt file that contains a guide on how to apply the patch to your console and fix the connection issues.

Bandai Namco has now responded to the issue and said:

“Dear Dragon Ball Xenoverse players,

You may be facing some issues to log on to Dragon Ball Xenoverse servers but be assured that we are taking care of this situation to fix it as soon as possible.

As of today and mainly on Playstation 4, you may face:
– Denied connection to the server
– Denied connection to single or multiplayer lobbies
– Unintentional log out after entering lobbies

In order to confirm the issues and solve them, we are working on:
– Tweaking servers configuration to adapt requirement of each platforms
– Keep on raising the log on limit for servers
– Changing settings of server database to improve stability.

When these changes will be applied to the servers, they may cause unintentional log out during gameplay or “server maintenance” status.

We are very sorry for the inconveniences caused and thank you for your patience. We will post regularly updates about our efforts.”

We hope that our tutorial helped you fix your Dragon Ball Xenoverse Connection Issues and if you have any questions or if you encounter difficulties, please contact us by leaving a comment below, and we will help you fix your game.

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Hello, my name is Denis, I am a gaming enthusiast and I started this website to help other people fix their games issues. A few years ago I saved some money to buy a game that I expected for a long time and I was unable to play it due to some issues. After that, I started this blog to help others in this situation.

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35 Responses

  1. DavidHogins says:

    Hello, i got a more especific problem i was playing side missions to get the 100x BB kame hame ha, and i was playing online, and i got the skill, but the server kicked me out and i didnt got the skill, the problem is, i cant get it anymore, cause its like i have it, but dont, and cant receive anymore. Sorry for the bad english, actually i am a brasilian, do you guys have any solutions?

  2. Martin says:

    When I select my character and I enter Tokitoki my game freezes and sends me back to the main menu of my Xbox one can anyone help me?

  3. Dominique says:

    That’s some bullshit I hired 2 fighters level 80 each with the zeng I saved 150000 , 75000 a piece and the game kicked me off and lost all that money . Duck you dragon ball xenoverse. Gamer tag djkiilla187

  4. Skylar says:

    I don’t have a PC so what the hell am I going to do is Ridiculous. I can’t even play the game I just spent all this money on

  5. Prince Vegeta says:

    I’m having problems, every time I play the game it kicks me out of the server, it has done that twice after doing two of Vegeta’s training missions which it just kicks me out and I don’t know what he said when it kicks me out, it also kicked me out when I’m in Multi lobby as well, I’m absolutely livid about it

  6. jayobray says:

    please help
    I cant connect to the xenoverse server not even play online please help support me on this issue with my console the xbox one

  7. Batman&you says:

    Dear Xenoverse team, verruimen I play the quest Power Berserkers I can almost win but I get kicked out of my own room or the one I joined and return to Toki and then it disconnects the server. People will stop joining if I keep creating rooms that crash so please try to help by fixing these errors. In the middle of the battle all characters just stand still or float and stare at my character, which is creepy by the way,..and then It just goes black and returns me to Tokitoki.. plz help

  8. Joe says:

    I don’t even have the option to choose multi lobby

  9. Pj says:

    Yeah I can’t get past the main menu it said connecting to the xenoverse server and the music stays on

  10. Sergio says:

    I have an Xbox One and the game gets stucked at the beginning of the game. I can’t even start playing, it asks for starting the profile and ‘voila’ the song keeps on going for ever.

    Please help!!!

  11. xavier says:

    It’s now July 3rd and I’m still having these issues and cannot even log into the offline version of the game. Was anything ever done to fix this?

    • Ari says:

      So is the update that downloads automatically going to fix these issues? I always get online registration not available.

  12. Sacheditor says:

    I cant connect to the server at all if i go to my char. Screen then it wants to connect me to the server but it doesnt even load for one second and it already says i cant connect litterly i thoughg it had something to do with my xbox 360 but i checkef my internet connection and everything is fine can someone help me with that plz

  13. Saiyan2004 says:

    I’m trying to access multiplayer and always said the server is not available it was been like this for the past few weeks. Any solutions

  14. Saiyan2004 says:

    My issue is for Xbox 360 and I did check the network

  15. Golden says:

    On xbox one whenever I click start game and begin with this profile the game freezes and keeps playing the song. How do I fix this?

  16. whatever says:

    you can’t find the dragon ball xenoverse files on ps3, they don’t show up in game data utility

  17. Antwan Riley says:

    I am having problems playing the parallel quests online and offline on the Xbox 360 I can play fine on my PlayStation 3 and 4 but it keeps telling me that it close and I already did the first mission . does anyone have an answer to this problem please.

  18. Moeez says:

    Hi everybody I am a big fan of db xenoverse i want to go online but I can’t it says that your profile does not have access to online miltiplayer(the db xenoverse server are not available please try again later)pleas fix it I have try later so many times but it is not working xenoverse servers pleas fix it
    I use Xbox1and my user id is
    Moeez KING 999

    Please fix it or I will leave the game😡😪😭🙏🏻

  19. Moeez says:

    Hi everybody I am a big fan of db xenoverse i want to go online but I can’t it says that your profile does not have access to online miltiplayer(the db xenoverse server are not available please try again later)pleas fix it I have try later so many times but it is not working xenoverse servers pleas fix it
    I use Xbox1and my user id is
    Moeez KING 999 and where are the files

    Please fix it or I will leave the game😡😪😭🙏🏻

  20. Moeez says:

    And I also don’t have the option for multi lobby

  21. over9000 says:

    The same the happens to me like a few minutes in the multiplayer and i get loged out and back to the menu screen

  22. max hyjek says:

    when I start the game it will say that the servers are down and therefore I cant connect to the multiplayer lobbys. There is this DLC that says it is required for online play but no matter how many times I download it I never get online play!!!!!!!!!!!!!!!!!!

  23. Edward says:

    Hello my gamer tag is L0RDT1TAN one Xbox one and I can’t even get into the game I try to load my profile and it just sits there I even tried deleting everything off my console and redownloading it and that didn’t do a thing to fix it. Can anyone tell me what to do ?

  24. Khatriell says:

    I can’t connect to the servers on DBZ XenoVerse or Need For speed Shift can someone help me with this?

  25. Malik Watkins says:

    Hey DBXV I have a problem with my game I wanted to make a new character and I go to the character selection and choose who I want to be and as soon as I choose it freezes help

  26. Nathan Johnson says:

    I have XenoVerse for Xbox 360, and whenever I do something, like go to a battle, a Parallel Quest, or a story mode mission, I get an infinite loading screen… Could you help me?

  27. Lee says:

    Hi all I bought dragonball xenoverse last night on digital download from the plays tat ion store for my ps4 I make my chara and gone. To tokitoki city and trunks say go people send come back in do this and trunks still won’t let me play the story mode

  28. Szabó Zoltán says:

    heeeeeeeeeeeeeeeeelp!!!!! (xenoverse server is not avaiable. please try again later.) bla bla bla…… to repaire??????please help!!!!

  29. Joshua Murphy says:

    It doesn’t even let me play the game at all. For me the game freezes when I select the profile I want to use. I have spoke with Microsoft and completed the troubleshooting steps but they didn’t help and I have contacted bandai namco but they are yet to get me back

  30. Kevvon Turner says:

    Yeah I downloaded the open beta for Dragonball XenoVerse 2 and it keeps telling me thati can’t connect to the server of the game and everytime I hit the start button t tells me something different or it’ll tell me the same thing I tried it again and it tells me it’ currently going under maintenance

  31. asrin says:

    i can’t even connect to xenoverse they keep saying you must be connected to the server in order to play, can you please help me or tell me what to do and i download it on ps4 and is beta. and i can’t even play online they don’t let me. so please help me.

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