Fixes, Tutorials and Guides for games

How To Fix Citadel: Forged With Fire Errors, Fatal Error, Performance and Server Issues

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Citadel: Forged With Fire is a new massive online sandbox RPG that combines elements of magic, spell casting, exploring, crafting and it’s currently in Early Access version. The game is not complete yet but you can start playing and get involved with this game as it develops.

Why Early Access?

“Have you ever dreamed of wielding untold magical powers? Have you caught yourself fantasizing about battling legendary monsters and plundering mysterious, treasure-filled caves? Does the idea of taming dragons and using them to rain fiery death upon your enemies, human or otherwise, make you giggle with delight? For us, all of the above is true – this is why we set upon creating Citadel!

@developers

We know that you are here to fix your Citadel: Forged With Fire errors and bugs so let’s get to it. Because the game is in the early version, and it will be for the next 8 to 12 months, you might encounter various issues and glitches with it.

Players reported that the most encountered errors in the game are Fatal Error, Server Issues, you are unable to connect to a server or there are no servers available, Performance Issues like horrible frame rates and visual glitches and other game breaking bugs.

First, before starting to fix your game, make sure that your PC meets the minimum system requirements of the game. You can find them in the list below.

SYSTEM REQUIREMENTS

MINIMUM:

    • OS: Windows 7 or better
    • Processor: 2.0GHZ or better
    • Memory: 8 GB RAM
    • Graphics: GTX 950 equivalent or better
    • DirectX: Version 10
    • Network: Broadband Internet connection
    • Storage: 20 GB available space

RECOMMENDED:

    • OS: Windows 7 or better
    • Processor: 3.0GHZ or better
    • Memory: 16 GB RAM
    • Graphics: GTX 970 or better
    • DirectX: Version 10
    • Network: Broadband Internet connection
    • Storage: 20 GB available space

Tips to Fix Citadel: Forged With Fire Errors:

If you got to this step it means that your PC can run the game and that the issues are not generated from your side. If not, make sure to upgrade your PC because this is why you are encountering the issues.

Forwards you will find workarounds and solutions on how to fix the most common Citadel: Forged With Fire issues that are currently reported by players and breaking the game.

Don’t forget that we also have a Support team, if you don’t know how to apply a workaround or if you don’t find your issue in the list below, just contact us here or write a comment at the end of the post.

#1 Citadel: Forged With Fire Fatal Error

This seems to be the most common error in the game. A ton of players are getting a Fatal Error screen whenever they try and join a server or hit a loading screen.

The error looks like this:

Failed to render error.
LowLevelFatalError [File:E:\Development\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\
\RenderingThread.cpp] [Line: 933]
GameThread timed out waiting for RenderThread after 30.00 secs
KERNELBASE.dll!0x00000000F6A13C58
Citadel-Win64-Shipping.exe!0x000000004FE76FEA
Citadel-Win64-Shipping.exe!0x000000004FE42138
Citadel-Win64-Shipping.exe!0x00000000502CDEF3
Citadel-Win64-Shipping.exe!0x00000000502D02E5
Citadel-Win64-Shipping.exe!0x000000004FAE9CD2
Citadel-Win64-Shipping.exe!0x000000004FAE2F8C
Citadel-Win64-Shipping.exe!0x000000004FAE2FEA
Citadel-Win64-Shipping.exe!0x000000004FAEA2F0
Citadel-Win64-Shipping.exe!0x0000000051DFEF97
KERNEL32.DLL!0x00000000F8828364
ntdll.dll!0x00000000FA0F70D1
ntdll.dll!0x00000000FA0F70D1

The developers said that this issue is generated due to high server load. A hotfix patch for this has been released on 26 July but a lot of users are still complaining about this issue. Check the solutions below to fix the Fatal Error issue in your game.

Solutions for Fatal Error:

  • Make sure that you installed the 26th July hotfix patch
  • Let the entire server list load completely before proceeding
  • If you are still encountering the Citadel Forged With Fire Fatal Error screen, you need to check our tutorial at the end of the post. With the help of our tool, you will be able to optimize your game and get rid of this annoying issue. Go below for more details!

#2 Citadel: Forged With Fire – loot/drop issues in private servers

If you can’t loot or drop in a private server it is because there is a misspelling in the game configuration file. To fix this issue you just need to edit a line in the game.ini document, that simple. Check below the line and fix this issue.

In your game.ini
replace:
InventoryCapacityMultiplier=1
with:
InventoryCapacityMultipler=1

#3 Citadel: Forged With Fire Server Issues

A ton of players are complaining about not being able to connect to a server and some of them don’t even see any servers in the list. When you try to connect to a server you get booted right back to the menu or the server says Network Error, and you get timed out back to the menu.

It seems that there are various solutions for this issue, most of them found by players and posted on the Steam forums. Check them below and see if it helps with your connection.

Solutions for connection issues:

  • Check what a user on Steam has to say about the connection issues:

Since the latest patch, it is a common issue to not be able to connect to a server. Usually, one of two things happen

  1. You get booted right back to the menu
  2. You join but the server says Network Error, and you get timed out back to the menu.

The Problem:
The server’s save data for your character is corrupted. End of story.

The Solution:
The server owner needs to delete your character data OR the world save. This is the ONLY confirmed solution. There is no other solution.

  • Saves are stored by SteamID64. Use steamidfinder.xyz to find it, the file will be NNNNNNNNNNNNN.sav

Note: When creating a new character you WILL NOT be able to use the same name.
I’ve been unable to connect to my own server twice because of this issue, and I can confirm that replacing the corrupted save back in the server results in it not working again.
NEW INFORMATION AS OF 7/29
Updating your server WILL NOT fix corrupted saves before the patch. You will need to do a full wipe. No telling if the issue doesn’t come back in 7/29 patch yet.

  • If you were unable to fix your server issues and you still can’t connect, use our tool to see what is actually wrong with your connection and fix it. You can find more details and a download link at the end of the post!

#4 Citadel: Forged With Fire Crashes

If your game randomly crashes or if you encounter crashes at the startup of the game, make sure to send the crash logs to the developers to fix this issues as soon as possible. You can find below a guide on how to do that.

To get rid of the crashes you need to make sure that you have updated drivers, that no third party application is interfering with your game, like an antivirus, and that you installed the latest game update.

Help us fix crashes by sending us your crash logs!

We’re working non-stop over here at Blue Isle Studios to patch up crashes and stability issues. If you’re having crash issues, help us out by sending us your crash logs for investigation!

1) Go to C:\Users\<USERNAME>\AppData\Local\Citadel\Saved\Logs
2) Zip the most recent folder in Logs.
3) Send to support@blueislestudios.com with as much detail about what you were doing before and during the crash

Every crash log helps us target these issues so we can patch them up and move toward a significantly more stable future!

Thank you for your support, help and patience in these early days of Early Access! 🙂

#5 Citadel: Forged With Fire Performance Issues

The game is currently suffering from Performance Issues like unplayable frame rates and graphic issues. Most of these issues are generated by the fact that the testing was done in limited situations where the world was emptier. So now, the developers need to optimize the game when it’s fully loaded with all those buildings and with all players online at the same time.

Until then, you can use our workaround to optimize the game on your own and play at a decent frame rate with no graphic issues. Check out the tips below!

We’re working to improve this, most of our testing was in limited situations where the world was emptier. Generally we found our environment art performed well. But now with many players building things everywhere, performance is impacting people’s machines. We’re working on technical and design solutions to combat the entropy introduced by constant creation-based gameplay.

@SOuNDSNC Developer

Workarounds for FPS optimization:

  • Check and see if your GPU drivers are up to date
  • Close all your third party applications before starting the game
  • If you are playing on a laptop make sure that you are using your dedicated GPU and not the integrated one
  • Still encountering horrible frame rates? You can try to optimize the game with our tool and get a stable fps. For more details check the tutorial below!

Solution For Citadel: Forged With Fire Errors:

*Only for Fatal Error, Performance&Server Issues

Have you ever dreamed of wielding untold magical powers? Have you caught yourself fantasizing about battling legendary monsters and plundering mysterious, treasure-filled caves?

But you are unable to do all of that awesome stuff because errors, glitches, and bugs get in your way :(.

Don’t worry anymore! We are here to help you fix those issues and play the game in no time with those great optimized frame rates :).

Don’t let your game explode like the castle in the picture below and fix your errors now with our amazing tool. Check the tutorial below to see how to use it!

How? That’s simple, we developed a tool that will identify your issues and fix it. It’s not magic, our tool will optimize your GPU and PC for maximum performance. It will install the required files and redistributables for your game to launch properly and with no crashes. It will check your internet connection and the server responsitivity and will help you login into the game at the correct moment when the queue is not so crowded.

We know that you paid quite a lot of money for your game and not being able to play it just sucks. Below you can find an image on how our tool looks like and also a tutorial on how to properly use it. Please follow the tutorial step by step to make sure that you apply the tool correctly to your game. If you are not sure about some things, please contact our support team. You can find the download link in the first step of the tutorial!

It’s pretty simple to use our tool, but you also have a tutorial below. Follow the steps and if you have any questions just leave a comment or use our Support system, and someone from our team will help you.

How to apply our tool:

  1. You can find the download link for our tool here: download
  2. Extract the downloaded archive on your PC, and open the tool from the folder.
  3. Your GPU will be selected automatically, make sure that you use your dedicated GPU if you have a laptop!
  4. Select the game executable from the game folder, if you used the default Steam install folder it should be: “C:\Program Files (x86)\Steam\steamapps\common\Citadel: Forged with Fire”.
  5. Now select your issue or issues from the box to the right.
  6. After your issue is successfully fixed, you can click the “Launch Game” button and play the game.

How to download: Well, you might think that our download service is pretty annoying but is very effective. To download you just need to complete a simple offer, it usually takes a few minutes, and after that, you will be able to download the tool. We use this service because it’s the only way to support our developers and to keep releasing and updating patches for games. Thank you! We hope you understand us and have fun playing the game!

We hope that our guide helped you fix your Citadel: Forged With Fire errors and that now you are enjoying the game. If you encounter any problems with our tool or if you don’t know how to apply a workaround, don’t hesitate to comment below. One of our Support Team members will help you fix your game. Have fun gaming guys! – Games Errors Team

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