How To Fix Sid Meier’s Civilization Beyond Earth Errors, Crashes, FullScreen Resolution


Update: If you are looking for a guide on how to fix your errors in the new Sid Meier’s Civilization VI game, you can find it here.

Today Sid Meier’s Civilization: Beyond Earth game was released and some players encountered different errors and crashes. The most common issues are Crashes, Freezes, Game Won’t Start and unavailable FullScreen Resolution.

Sid Meier’s Civilization: Beyond Earth is a new science-fiction-themed entry into the award-winning Civilization series. Set in the future, global events have destabilized the world leading to a collapse of modern society, a new world order and an uncertain future for humanity. As the human race struggles to recover, the re-developed nations focus their resources on deep space travel to chart a new beginning for mankind.

Make sure that you meet the system requirements of the game, you can find them below. If your PC can run the game go ahead and find a fix for your issue in the list below, if not, you need to upgrade it because this is why you are probably encountering issues.


    • OS: Windows® Vista SP2/ Windows® 7
    • Processor: Intel Core 2 Duo 1.8 GHz or AMD Athlon X2 64 2.0 GHz
    • Memory: 2 GB RAM
    • Graphics: 256 MB ATI HD3650 or better, 256 MB nVidia 8800 GT or better, or Intel HD 3000 or better integrated graphics
    • DirectX: Version 11
    • Storage: 8 GB available space
    • Sound Card: DirectX 9.0c‐compatible sound card
    • Additional Notes: Other Requirements: Initial installation requires one-time Internet connection for Steam authentication; software installations required (included with the game) include Steam Client, Microsoft Visual C++2012 Runtime Libraries and Microsoft DirectX.


    • OS: Windows® Vista SP2 / Windows® 7
    • Processor: 1.8 GHz Quad Core CPU
    • Memory: 4 GB RAM
    • Graphics: AMD HD5000 series or better (or ATI R9 series for Mantle support), nVidia GT400 series or better, or Intel IvyBridge or better integrated graphics
    • DirectX: Version 11
    • Storage: 8 GB available space
    • Sound Card: DirectX 9.0c‐compatible sound card
    • Additional Notes: DirectX: DirectX version 11, or Mantle (with supported video card)

#1 Sid Meier’s Civilization Beyond Earth Crashes

This game has caused me many problems with my computer. Multiplayer is very buggy, and people get kicked alot. I am interested if there are any workarounds to all the crashes im experiencing. i can play arma 3 on around 60fps medium settings, no problems.

As you can see above, some players are complaining about crashes in the game. Some of them are random and some of them are during the intro cinematic. Below you can find solutions for both of them.

To fix the in-game crashes you need to update your GFX drivers and Windows, followed by un-installing the game. Once everything is done, reinstall the game, and it’ll probably fix the crashes.

If you are experiencing crashes during the cinematic, apply the workaround below:

  1. Press Alt + F4.
  2. When prompted: instead of exiting the game, select NO.
  3. You should now be at the main menu.

#2 Sid Meier’s Civilization Beyond Earth Resolution Issue

If you have a monitor with high refresh rate you might encounter an issue that locks your resolution. To fix that apply the steps below to your game.

  1. Uncheck the full-screen option and click apply to register the change.
  2. Choose the full HD (1920 x 1080) resolution and pick your desired refresh rate (60 Hz recommended). Click apply.
  3. Then, revert back to full-screen mode.

If you do have AMD Mantle, quit the game and then apply these steps:

  1. Go to your Civilization: Beyond Earth file in My Games.
  2. Right-click on the GraphicsSettings.ini file and open it with Notepad. (NOTE Caution: altering .ini files can really mess with your game if you do something wrong or tinker with something you know much about.)
  3. Change the values of resolution (“WindowResX” and “WindowResY”) and refresh rate to the desired values.
  4. Restart the game.

#3 Sid Meier’s Civilization Beyond Earth Map is Blurry

There is a simple workaround to fix the blurriness of the map. Just go into options and disable the Depth of Field feature after that, exit the game and apply these steps:

  1. Go to your Civilization: Beyond Earth file in My Games.
  2. Right-click on the GraphicsSettings.ini file and open it with Notepad. (NOTE Caution: altering .ini files can really mess with your game if you do something wrong or tinker with something you know much about.)
  3. Change “EnableDoF = 1” to “EnableDoF = 0”.
  4. Save the file, then change the file’s properties to read-only.
  5. Restart the game.

Have fun playing the game and if you encounter any other errors contact us with a comment below and we will help you fix the game.

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  1. johne says

    thank you, it fixed my crashes!

  2. Blanes says

    worked for me too

  3. Monkeyzz45 says

    Will this fix my game won’t start error on steam?it simply just doesn’t launch.

    1. A-Mike says

      Yes, our patch will fix your error and you will be able to start and play the game!

  4. Chris says

    Will this patch work for an intel chipset? or is there a version hatll work for a intel chipset? thanks

    1. A-Mike says

      Yes it will work for intel chipset, just select AMD as your graphics card and the patch will fix your errors.

  5. kevin4 says

    Finally i was able to start the game with this patch!

  6. gazrostron says

    just bought the game today it goes through the movie sequence then goes to a still picture of the planet with three spaceships it freezes and the music stops and wont go any further any suggestions?

    1. A-Mike says

      Use our fix patch, you can find the download link in the post, and your freezes will be fixed.

  7. Brandon says

    payed a lot of money for this game, thank you for fixing it

  8. gazrostron says

    what if my computer does not have a amd or nvidia graphics card? my laptop graphics card is intel
    will the game still work?

    1. A-Mike says

      I said this before, if you have intel graphics select AMD and our patch will fix the errors.

  9. gazrostron says

    its really getting on my nerves the fact that i have bought it and can not play it, why will it not work on my laptop??

    1. A-Mike says

      Yes, it will work for laptop too.

  10. Christian says

    Play freezes and unable to click next turn, unless I quick save which seems to refresh the game. How do I fix this game freezes

    1. A-Mike says

      Download our patch and your freezes will be fixed.

  11. Andy1 says

    Once downloading Steam, I get a message saying Steam is having trouble connecting to the steam servers. Any idea how to fix this? I haven’t even gotten to the Game to see if it plays!

    1. A-Mike says

      We’re looking at this problem right now and come with an update if we can fix it.

  12. Meep! says

    Can anybody confirm that this is not a virus? Otherwise, I’ll be scanning it like all hell.

    1. KevinO says

      I confirm that this patch is clean i scanned it with my antivirus.It fixed my crashes and now the game works fine!

  13. Kevin McCondichie says

    So I have a really weird graphics problem that I haven’t seen anybody else talk about yet. Basically, my map has the same game twice. Like there is a hex, and a second hex overlapping with it on its left in red, and anything in the first hex is in the second hex, but is also red, so I’m seeing double the entire time I play. I took a screenshot with steam, however, and it looks fine in the screenshot. A regular screenshot shows the problem though so I an lost.

    1. A-Mike says

      Haven’t heard of this until now, i am going to see what i can do to fix this and i will help you.

  14. Chris says

    Hello, can anyone confirme if this fix the 1080p full screen resolution (60Hz in my case)? Trying to play the game full screen but can only have 1080p in Windowed mode).


  15. Chris says

    I keep freezing out in gameplay, when I go to task manager is says dx11 stopped responding, will this fix that?

  16. matt says

    this game plays the cinematic and then takes me to the title/load screen, then abruptly stops. I’m using a fairly old ASUS, but Civ 5 works fine on it. does anyone know if this would help?

  17. john says

    My Mini map is corrupted. Will this Patch help me?


  18. misterjohn says

    Lords of the Fallen is an awesome game!!!

  19. Troy says

    So how is it that you have a fix so fast but the game maker doesn’t? What does this do exactly?

    1. A-Mike says

      We specialize only in fixing game errors as soon as they release.You can see more details on how the patch works in the post.

  20. Troy says

    I’ve got the pixelated rainbow tiles probkem AND It’s locking up my comouter completely. Usually during loading but it ca b be in game as well.

    In the city view the forward:back city selector won’t move to a different city. It may change focus of purchasable tiles but not show resources or anything else about the city.

    I’m running an intel switchable with an AMD 5400 graphics gpu. I’ve got 8 GB RAM. This should be more than enough.

    I tried the beta drivers and mantel but that locked up immediately so I went back to fhe April release drivers withought mantel. I’m still having the above problems.

    Final thing is rhat I heard something about maybe the game was using the intel driver and thaf people could specifically force the game to use the AMD or Nvidia GPU. But no one says how to do this. I found something that allows me to add the exe and give it specific settings in the catalyst control panel but nothing like “force this application to use the AMD GPU.” It just seems to have settings for the AMD GPU that can be forced on applicarion.

    I can’t believe a turn based game can have so many damned bugs on the release date!

  21. keeton says

    Does this patch work for Macs. bought the game from the app store graphics look terrible and military units only have a icon it doesn’t show the people. does the patch fix this or can you direct me to one that can?

    1. A-Mike says

      I’m sorry but the patch works only for PC!

  22. dave says

    i set my resolution settings to fullscreen and restarted the game… now it only shows up as a minimized thing(not even a window) and now i cant get back to the setting. it launches in this weird minimized thing… i can hear the splash video, but i cant expand the “window”. what the hell am i supposed to do with this?

  23. Will says

    my game freezes and crashes before the start menu everytime will this fix it?

    1. A-Mike says


  24. Aurifer Drofe says

    Have you found out what your problem was? I am having the exact same issue.

  25. Aurifer Drofe says

    Hi. I realize that Beyond Earth came out so long ago, and I don’t know if this website is still active.
    So, after a long time of not playing the game, I tried today and it wouldn’t start.
    A pop up asked if I wanted to play beyond earth or start beyond earth (AMD mantel).
    Choosing the first, the same pop up pops back up. Chooses the second, pop up goes away.
    In either case the game didn’t start. So frustrating.
    Another commenter, irojap, apparently has the same problem, and I don’t want to clutter the comments with redundant issues, but I thought I’d ask anyway. Sorry if I’m acting like a spam monkey. Happy New Year 2018.

  26. RedAmber10 says

    Hi, Dennis. I was wondering if you could help me. I recently bought Civilization: Beyond Earth. It started up fine in windowed mode. But I wanted to play it in full screen mode. So, I changed it. Now, when I try to play it, all that comes up is the top part of a window for it. I’ve tried everything I could think of, within in the realm of safe. I’ve searched the internet for fixes but haven’t found anything concrete. I know you suggested a fix for fullscreen, but I don’t know were to find the first option and I couldn’t find the 2nd option. Whatever help you can offer me would be greatly appreciated. Thanks in advance. Have a great day 🙂

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