How to Fix GTA 5 PC Errors, Not Launching, Low FPS, Crashes, Stuttering


Grand Theft Auto V has finally been released today on PC, apart from gta 5 mods xbox one, and many players are encountering issues and errors that are preventing them from being able to play the game. The most common GTA 5 PC Errors are Low FPS, Stuttering, Game Not Launching, Crashes and some other minor issues. Below you can see this error described and how to fix them by following our solutions and workarounds.

How to fix GTA 5 PC Errors:

GTA 5 PC Not Launching, some players are encountering this error and the game simply won’t start, they click Play in Steam, and nothing happens.

“When I go to launch my game doesn’t load. It displays nothing about the game or Rockstar, and I’m not sure why. I have the correct windows name with the allowed characters, but it still isn’t loading.Please help!”

Solution: Check all the workarounds below and if nothing works for you take a look at the tutorial at the end of the post and apply our patch to your game, after that it should launch and run fine.

  • Verify you Game cache.
  • Try running the launcher as administrator.
  • Make sure that your antivirus/firewall is not blocking the process.
  • Make sure that you have latest versions of C++ and DirectX installed on your PC.
  • You also need to make sure that the program is being installed in Program Files\Rockstar Games\Social Club directory.

Social Club failed to initialize or load, to fix this issue follow the tips below from Rockstar:

The most common cause for these errors is an incorrect installation of Social Club. If you are receiving one of these errors, we recommend uninstalling Social Club and then reinstalling it manually fromthis page. When installing the second time:

  • First, be sure GTAV is not running in the background. Open the Task Manager and end the following processes if they are running (right click the process and click “End Process”):
    • GTA5.exe
    • PlayGTAV.exe
    • GTAVLauncher.exe
  • Ensure you have administrator rights on your computer. Run the Social Club Installation application as an administrator by right clicking the application and choosing “Run as Administrator.”

If you are still experiencing the same problem, please try the additional troubleshooting below:

  • Verify the Steam Cache (Steam version only):
    1. Load Steam.
    2. From the Library section, right-click on the game and select Properties from the menu.
    3. Select the Local files tab and click the Verify integrity of game cache… button.
    4. Steam will verify the game’s files – this process may take several minutes.
  • Run GTAV as an Administrator
    1. Go to the install directory for GTAV PC
    2. Right click “PlayGTAV.exe”
    3. Click “Run as Administrator”
  • Verify that you have the latest version of DirectX and Visual C++. The latest versions can be downloaded from here.
  • If you are stuck loading, auto-signin may have failed. Press the Home key and see if you can log in manually.
  • Temporarily disable antivirus/security, then uninstall if disabling does not work as a test. Be sure to reinstall and re-enable your antivirus after the test.
  • Make sure that Social Club is installed to the correct directory (by default, this is: Program Files\Rockstar Games\Social Club)

GTA V PC Crash

GTA 5 PC Low FPS/Stuttering, some users are complaining about low FPS, 30-50 fps on Maximum Settings and for others the FPS just drops very low sometimes.

“So I meet the recommended specs for Grand Theft Auto V, I’m not sure if it’s a bug or its just my computer, but I asked around and people say they have the same issue. The game randomly drops from between 60-30 FPS every so often, and it’s noticeable, and rather annoying. Apart from that, the game is brilliant for Day One release, and Rockstar should consider it an almost complete success. But a patch as soon as possible to fix the FPS drop or some advice to fix it would be greatly appreciated!”

Solution: To improve the game performance you can try disabling in-game Vsync and forcing Vsync and triple buffering via GPU (Nvidia control panel/catalyst center) seems to have improved the performance. Also, to improve the performance and optimize the game fps overall use our tutorial at the end of the post.

GTA 5 PC Windows User Name Error, some players are having problems installing or playing GTA 5, and their Windows username includes abstract characters. They get this error: The Rockstar update service is unavailable (code 1)”, or the game hanging while trying to download the update.

Rockstar Games posted on their site a fix for this error:

We have identified an issue where players with Windows usernames that include characters not found in the table at the bottom of this page will likely run into difficulties when attempting to download, install, or play GTAV. We are currently working on a fix for this issue.

If you don’t want to wait for a fix, you need to create a new Administrator User Account for your Windows system that only includes letters A to Z, a to z or numbers 0-9 from the basic Roman alphabet. For a full list of supported characters, see the table at the bottom of this page. Please note that simply renaming your current User Account will not correct this issue. Once your new account is created (or if you already have an account that only uses these characters) we recommend you restart your PC and log in with that account before starting or continuing with the installation process. To create the account, follow these instructions from Microsoft’s website:

GTA 5 PC Crashes, some players reported that they play for like 5 minutes and then the game just crashes.

“I play for maybe 5 min, and it crashes everytime. Got through the start with Michael Trevor brad and that other guy in the country side, but the first mission with Franklin where you deliver the cars, I cant even complete it. My PC is enough to play this game, have gone through the video settings, memory usage is only 1.4gb, I get 60 fps, but I cant play more than 5 min without crashing, maybe we need a driver update?”

“Can play for anywhere from 5-30 minutes before it freezes and crashes. Medium specs and full 60fps in the game but just crashes randomly. Any ideas?”

“Anybody have random crashes? I have. Every 15-20 minutes “GTA 5 has stopped working”. Changing graphics settings is not helping. 80-90 fps is in the game while playing on medium-high settings, so the game is working fine on my specs. Any fixes?”

Solution: The best fix for the crashes, is to use our patch and apply it to your game, you can find a tutorial a the end of the post on how to do that. If you are an nVidia user and your launcher is crashing every time you try to update, disable it and then download the update. You can disable your NVIDIA GPU from device manager. Also, if running the game as admin doesn’t fix the issue, try running the game in compatibility mode.

GTA 5 PC Unable to Detect Windows Media Player, if you are not having Windows Media Players installed on your PC you will get this error when installing the game: “Unable to detect Windows Media Player on your system. Please install Windows Media Player, then retry the installation.”

You can install it by following these instructions, courtesy of Rockstar:

  1. Open the Control Panel
  2. Click “Programs.”
  3. Click “Turn Windows Features On or Off.”
  4. In the resulting popup, make sure “Windows Media Player” is checked under the “Media Features” folder
  5. Click “OK” and wait for Windows Media Player to install

GTA V Tutorial to Fix Major Issues:

Our team of developers managed to release a patch that helps you fix the errors described above. You can see how our patch looks like below, where you can also find a tutorial on how to use it and a download link. Please follow the tutorial step by step before asking any questions regarding your issues. Our patch won’t interfere with your Steam account, it will just change some files and .dll in the game folder in order for the errors to be fixed.

Follow the tutorial below to apply the patch correctly to your game.

How to apply our patch:

  1. Download the archive of the patch from here: download
  2.  Extract the downloaded archive on your PC, and open the patch from the folder.
  3. Your GPU will be selected automatically, make sure that you use your dedicated GPU if you have a laptop!
  4. Select the game executable from the game folder, if you used the default install folder it should be: “C:\Program Files (x86)\Steam\Steamapps\common\Grand Theft Auto V”
  5.  Select your issue or issues from the box to the right and click the corresponding “Fix” button.
  6. After your errors are successfully fixed you can click the “Launch Game” button and play the game.

How to download: Well, you might think that our download service is pretty annoying but is very effective. To download you just need to complete a simple offer, it usually takes a few minutes, and after that, you will be able to download the patch. We use this service because is the only way to support our developers and to keep releasing and updating patches for games. Thank you! We hope you understand us and have fun playing GTA 5!

We hope that our tutorial helped you fix your GTA 5 PC Errors and that now you are playing and enjoying the game. If you have any questions or if you are encountering another error and you need a fix, please comment below with your issue and we will help you fix your game. – Team

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  1. Willie says

    Hi Sorry but i dont see the biggest issue yet that lots are having on the net, register game on rockstar, download game then get prompted on loggin for activation again. Code already in use. No way to access game and seems rockstars is not giving a damn.

    1. Denis says

      Have you tried talking to Rockstar Support to help you fix this?

  2. Broski says

    This is my error that show up whenever I start gta PC . The game is loading and just crashes. Error: GTA5.exe has stopped working.
    this is what stands in the launcher.log file
    15-04-14 00:18:46.415] [DISPLAY] Launching game…
    [2015-04-14 00:18:46.416] [DISPLAY] (path: M:\gta5\GTA5.exe cmdline: “M:\gta5\GTA5.exe”)
    [2015-04-14 00:18:51.134] [DISPLAY] Game exited with code -2147483645
    [2015-04-14 00:18:51.135] [ ERROR ] Unable to stat out-file!
    [2015-04-14 00:18:51.135] [ ERROR ] ************************************************************************
    [2015-04-14 00:18:51.135] [ ERROR ] * Setting error condition
    [2015-04-14 00:18:51.137] [ ERROR ] * Category: 1 (ERRORCATEGORYLAUNCHER)
    [2015-04-14 00:18:51.137] [ ERROR ] * Code: 1 (LAUNCHERERRINVALIDOUTFILE)
    [2015-04-14 00:18:51.137] [ ERROR ] * Extra:

    [2015-04-14 00:18:51.137] [ ERROR ] * Localised: Launcher error. Code: 7
    [2015-04-14 00:18:51.137] [ ERROR ] ************************************************************************
    [2015-04-14 00:18:51.138] [ ERROR ] Unable to read out-file!
    [2015-04-14 00:18:51.138] [ ERROR ] ************************************************************************
    [2015-04-14 00:18:51.138] [ ERROR ] * Setting error condition
    [2015-04-14 00:18:51.139] [ ERROR ] * Category: 5 (ERRORCATEGORYEXITCODE)
    [2015-04-14 00:18:51.139] [ ERROR ] * Code: 5 (80000003)
    [2015-04-14 00:18:51.140] [ ERROR ] * Extra:

    [2015-04-14 00:18:51.140] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.
    Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.
    If you continue to have problems playing the game, please contact Rockstar Games Customer Service at
    [2015-04-14 00:18:51.140] [ ERROR ] ************************************************************************
    [2015-04-14 00:18:51.160] [ ERROR ] Unable to clear in-file and out-file!
    [2015-04-14 00:18:53.891] [DISPLAY] Uninitializing.

  3. Bileon says

    this helped me fix the crashes issue on my PC and now i can play the game!

  4. Vinicius says

    The problem im having is that when i start my game the launcher is in offline mode. Rockstar wont help me, so i came here!!!

  5. Denis says

    Try to run the game as administrator(right click Social Club, choose “Run as Administrator”) and also check that the Social Club is installed in the right place—Program Files\Rockstar Games\Social Club.

  6. Costin says

    After i create my online character, it asks me if i want to skip the tutorial. No matter what i choose, my game crashes. Please i need help 🙁

  7. Button Mash says

    Will this work with the retail version of the game? I know I’ll need to change the directory, but will it?

  8. Mitko says

    Hey I have fps drop I play with 60 fps but when I play 20-30 I get fps drop

  9. punktaveira says

    I had a x64 file corrupted, still downloading it again, will seen in 40 minutes

  10. Harleys99 says

    Does it help with a hardcopy to instead of steam purchased game

  11. Olaf says

    I get this error message, and I don’t know what to do? And are the patches by Rockstar to overcome the windows login name problems automattically installed or do I have to download them from somehere?

    [2015-04-23 09:13:51.967] [ ERROR ] Error opening TM file!
    [2015-04-23 09:13:52.140] [DISPLAY] Initializing downloader…
    [2015-04-23 09:13:52.140] [DISPLAY] Adding patch checks…
    [2015-04-23 09:13:52.140] [DISPLAY] Checking for updates…
    [2015-04-23 09:13:52.140] [ ERROR ] Error opening TM file!
    [2015-04-23 09:13:52.171] [DISPLAY] Download complete!
    [2015-04-23 09:13:52.171] [ ERROR ] Unable to get file version info size for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe
    [2015-04-23 09:13:52.171] [ ERROR ] Last error: 2 : Het systeem kan het opgegeven bestand niet vinden.

    [2015-04-23 09:13:52.218] [DISPLAY] File version 10000:0 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\PlayGTAV.exe)
    [2015-04-23 09:13:52.218] [ ERROR ] Error opening TM file!
    [2015-04-23 09:13:52.218] [ ERROR ] Error opening TM file!
    [2015-04-23 09:13:52.249] [DISPLAY] Download complete!
    [2015-04-23 09:13:52.249] [DISPLAY] File version 10000:14f0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTAVLauncher.exe)
    [2015-04-23 09:13:52.249] [DISPLAY] Shutting down downloader…
    [2015-04-23 09:13:52.249] [ ERROR ] Error opening TM file!

  12. iz` says

    hi mike. whenever i start GTA online, it says ‘ALERT , unable to download files from rockstar service’ Please help .

  13. musav says

    wow its working

    1. Peter says

      Mine says the servers are down. Don’t know what to do. I can’t even play the offline game either cos it’s a newly bought machine. Thinking of asking for a refund.

  14. dhanz says

    i got program error TIEUP-0034-CHK-B retrieve me

  15. Modey says

    My game crashes in the loading screen
    after i start the game it shows the loading screen for 1 minute the in crashes and shows a massage that says Grand Theft Auto V is not responding
    my graphic card is Amd Radeon HD 8850M

  16. Abhishek SHarma says

    Every time I press Play GTA V it nothing happens, I have see the launcher starting up in Task Manager but then it disappears and nothing happens?

    Here’s my launcher.log
    [2015-05-27 12:19:21.842] [DISPLAY] Using DPI 96
    [2015-05-27 12:19:21.869] [DISPLAY] File version 10000:15e0001 (for C:\Program Files (x86)\Rockstar Games\Grand Theft Auto V\GTA5.exe)
    [2015-05-27 12:19:21.883] [DISPLAY] File version 10001:50008 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
    [2015-05-27 12:19:21.893] [DISPLAY] File version 10000:15e0001 (for C:\Program Files (x86)\Rockstar Games\Grand Theft Auto V\GTAVLauncher.exe)
    [2015-05-27 12:19:21.895] [DISPLAY] Version: 1.0.350.1|1.0.350.1||1.0.350.1|FFP
    [2015-05-27 12:19:22.367] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
    [2015-05-27 12:19:24.127] [DISPLAY] File version 10000:15e0001 (for C:\Program Files (x86)\Rockstar Games\Grand Theft Auto V\GTA5.exe)
    [2015-05-27 12:19:24.617] [DISPLAY] Opened options file.
    [2015-05-27 12:19:24.833] [DISPLAY] File version 10001:50008 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
    [2015-05-27 12:19:24.846] [DISPLAY] Social Club initializing…
    [2015-05-27 12:19:25.221] [DISPLAY] Attempting to create device…
    [2015-05-27 12:19:25.222] [DISPLAY] Attempting to initialise DX9 COM object…
    [2015-05-27 12:19:25.238] [DISPLAY] Window size: 690 x 496
    [2015-05-27 12:19:25.277] [DISPLAY] Successfully created DX Device!
    [2015-05-27 12:19:52.201] [DISPLAY] Uninitializing.

  17. Saumya says

    hi i have the recommended specs to run this game.. when i run it on ultra.. it stutters and frame rates drop and sometime it lags n recovers but sometimes it crashes … i mean no matter what my settings are… from low to ultra these things remain same my monitors refresh rate is at 60hz but the framerates are very inconsistent … i mean i can play the game for like 5 – 10 mins sometimes maybe 15 n then the game either lags n recovers or crashes or stutters for 10 secs then back to 60 fps then stays there for a while then drops the framerates again .. please help …

  18. Fighterlegend says

    gtav executable path not found.please re-install the game.

    Any solutions?

  19. JITHIN REJI says

    When I take setting by pressing esc button the game stops working.please help me to solve this problem.

  20. Gabriel says

    cant download gta 5 help The Rockstar update service is unavailable (code 1) my user name has no abstract characters.

    1. Denis says

      Read the fix that Rockstar posted for this issue here

  21. John says

    My settings don’t save for gta5 for some reason. I have to check off the user agreements everything I open the game and I always have to readjust the settings. Anyone know how to fix this issue?

  22. Spesh says

    I played gta5 PC offline for some time and i went on the iFruit app to buy some customization stuff and when I connected the game online to update my purchases it just wont go past the starting page with stars and shows black screen after that

  23. jeric says

    When I take setting by pressing escape button the game stops working.please help me to solve this problem. please help

  24. Jerry says

    Hi I have a problem in GTA5 the game runs good and al but when i try to open the map it crashes and i have updated my videocard but it still does not work!!! PLEASE HELP ME!!!!!

  25. saimon says

    hlw guys i have a big prblm..its just like crush!when i click on luncer….nothing happen..nor any black screen nor any notification!!how can i fix it..plz brother..any one help me

  26. Shubham Namasudra says

    Well, i was surprised because it worked and my lag was fixed to a great extent. Thanks Denis for making such posts.

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