Star Citizen Error Code 40026: Quick Fixes

Resolving Star Citizen Error Code 40026: Comprehensive Guide to Quick Fixes and Troubleshooting Steps 🚀

By Felister Moraa Last updated Nov 14, 2023

Star Citizen error code 40026 is a common frustration for many players. It prevents the game from loading, which interferes with gameplay. The error code presents itself with the following message:

“Client/server version mismatch — Bad product version.”

If you’re encountering the error, we have compiled a list of fixes to help solve it to ensure Star Citizen loads correctly. Check them out to find a solution that works for you.

What is error code 40026 in Star Citizen?

Error code 40026 in Star Citizen happens when there’s an issue with the game files on your PC. That’s why you get the message – Client/server version mismatch — Bad product version. It means some files may be missing or corrupt, which triggers errors, preventing the game from loading. Luckily, there are some fixes worth trying to fix the issue.

How to fix Star Citizen error code 40026?

Before performing any fixes to solve Error Code 40026, ensure your PC meets the minimum and recommended specs for playing Star Citizen. If it doesn’t, it may cause problems and errors while loading.

Here’s how to fix error code 40026 in Star Citizen:

Verify the integrity of game files
Uninstall and reinstall Star Citizen
Launch Star Citizen as an administrator
Update your drivers

1. Verify the integrity of game files

If your Star Citizen game files are missing or corrupt, they may cause the error code 40026. Verifying the integrity of game files and repairing them will help prevent crashing. Here’s how to do this on Steam:

Open Steam or Epic Games Launcher.
Select Library.
Right-click Fortnite and select Properties.
Select the Local Files tab and choose Verify Integrity of Game Cache.

Launch Star Citizen and check whether the issue is solved.

2. Uninstall and reinstall Star Citizen

Time needed: 5 minutes

Since the error code 40026 indicates an issue with the game files on your PC, you may be forced to uninstall and reinstall the game entirely. This helps eliminate any bugs or glitches that may be causing the error. Here’s how to do this:

Open Run box
Press the Windows key + R to open the Run box.
Enter %appdata% and click Ok.
This will open Users\CurrentProfile\Appdata\Roaming.
Delete rsilauncher
Find and delete the rsilauncher folder to remove all files associated with Star Citizen from your PC.
Open Run box
Press the Windows key + R to open the Run box.
Enter “%localappdata%” and click Ok
This opens Users\CurrentProfile\Appdata\Local.
Delete StarCitizen
Delete the StarCitizen folder. Be sure to delete the entire folder, ensuring you remove Star Citizen entirely from your PC.
Delete Roberts Space Industries
Navigate to (install drive)\Program Files and delete the Roberts Space Industries folder. This folder should be the last bit of saved data for Star Citizen.
Clear your Trash/Recycle Bin
Star Citizen includes several large files, which take up space until they are entirely removed from your system. Empty your Trash/Recycle Bin to delete the files from your PC.
Download and install
Finally, download and install a fresh copy and load the game to see if the issue is solved.

3. Launch Star Citizen as an administrator

Launching Star Citizen as an administrator may help fix errors with the game, including the error code 40026. To do this:

Find the Star Citizen shortcut on your desktop or start menu.
Right-Click on StarCitizen.exe. Navigate to Properties.
Select Compatibility and click the box labeled Run this program as an administrator.

Click Apply and select OK to save changes.
Launch the game to see if the issue is solved.

4. Update your drivers

Corrupted, missing, or outdated graphic card drivers may trigger game errors. Updating your drivers to the latest version helps solve the problem, ensuring Star Citizen loads correctly. Here’s how to do this:

Right-click on the Start Menu and select Device Manager from the Quick Access Menu.
Navigate to Display Adapters and double-click to expand the list.
Right-click on the driver you’re using or the dedicated GPU card and select Update driver from the list of options.
Click on Search automatically for drivers and let Windows search and install them.
Restart your PC and Fortnite to see whether the error code is solved.

If you don’t have the time and patience to manually update your graphic drivers, simply Download and install PC HelpSoft – a trusted third-party app that automatically updates and installs your GPU drivers hassle-free.

⇒ Get PC HelpSoft

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Conclusion

There you go. Hopefully, one of these fixes will help you solve the error code 40026 in Star Citizen. Work your way down the list to find a solution that works for you. If you have additional questions, comments, or fixes, leave them below.

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