The Crew Motorfest Crashing: Fix It & Play It Smoothly

Our practical solutions can efficiently resolve the problem of The Crew Motorsport crashing. 🏎


The Crew Motorfest will surely be a thrilling and engaging experience for gamers and racing enthusiasts, only stopped by game crashing issues. But don’t worry; we have the best tips to override this annoying issue to enjoy the game entirely.

Ubisoft’s The Crew Motorfest is a driving game set on Hawaii’s O’ahu island. It boasts 600+ vehicles, including planes and boats, and will be released for PC, PlayStation, and Xbox. However, if you are bothered by a crashing problem, read how to fix it quickly.

Why does The Crew Motorfest keep crashing?

Possible causes for The Crew Motorfest crashing on your PC include:

  • System compatibility issues: Your computer may experience performance issues if the hardware does not meet game requirements.
  • GPU driver issues: You can expect various troubles like getting stuck on the loading screen or crashing during gameplay due to an outdated GPU driver.
  • Corrupted or missing game files: The game may be crashing due to corrupt or missing game files on your PC.
  • Third-party background services or apps: Too many third-party apps running in the background can cause the game to crash.
  • Security software interferes with the game: Windows firewall or antivirus settings might cause the Crew Motorfest to crash.
  • Overlay app issues: Although the overlay feature is typically helpful for streaming, recording, and capturing screenshots, it can sometimes cause various game issues.

How can I fix The Crew Motorfest crashing?

First, start with these simpler prechecks:

  • Check if your PC meets the minimum system requirements.
  • Restart the game launcher or your PC.
  • Temporarily disable your antivirus and firewall.

If Crew Motorfest still has the crashing issue, move to the following tips:

  1. Update GPU driver
  2. Clear DirectX shader cache
  3. Disable overlay apps

 1. Update GPU driver

Time needed: 5 minutes

Update your GPU drivers to fix The Crew Motorfest crashes and improve system performance. Visit the official websites of AMDNVIDIA, or Intel, or use Device Manager to download and install the latest GPU driver:

  1. Right-click on the Windows Start Menu and choose Device Manager.

    Device Manager Win11

  2. In the Device Manager window, double-click to expand Display adapters.

    Right-click on your primary graphics card and click Update driver.Update AMD GPU Driver

  3. Choose Search automatically for drivers and wait for Windows to complete the update.

    Search AMD GPU driver

  4. Reboot your PC

    Launch the game to check if the issue is solved.

For an improved gaming experience, it is advisable to use PC HelpSoft to install the latest GPU driver. This tool ensures you have the most compatible version of the latest official game-ready driver, which can significantly enhance your gaming performance.

⇒ Get PC HelpSoft

2. Clear DirectX shader cache

DirectX Shader Cache is a feature that saves shaders to enhance the performance of applications, games, and programs. It significantly reduces the render time but can become corrupted or accumulate too many files. This can cause high storage consumption or even lead to crashing issues when playing The Crew Motorfest. To avoid these issues, we strongly recommend clearing the shader cache.

1. Press the Win+R keys to show the Run dialog box.

2. Type; “cleanmgr” to open Disk Cleanup.

Run dialog for Disk Cleanup

3. Tick the checkbox next to DirectX Shader Cache and click on OK.

The Crew Motorfest Crashing - Disk Cleanup - Clear DirectX Cache

4. Click on Delete Files to delete the shader cache.

The Crew Motorfest Crashing - Clear DirectX Cache - Confirm Action

4. Reboot your PC. DirectX Shader Cache will be regenerated and refilled.

5. Run the game to check if the crashing issue is gone.

3. Disable overlay apps

If you are experiencing issues with The Crew Motorfest crashing, the overlay feature could be the cause. We recommend turning it off to troubleshoot the problem.

👁️Disable the Xbox Game Bar

1. Right-click on Windows Start and choose the Settings.

Windows Settings

2. Click on the Gaming section.

The Crew Motorfest Crashing - Gaming Option

3. Ensure the Xbox Game Bar toggle is set to Off.

The Crew Motorfest Crashing - Xbox game bar

4. Next, turn off the Captures toggle for Background recordings.

The Crew Motorfest Crashing - Disable Captures

5. While you are here, turn ON Game Mode.

The Crew Motorfest Crashing - Game Mode

👁️Disable Dicords overlay

1. Open Discord and click the gear icon (User settings).

Discord User Settings

2. Select the Game Overlay option and then toggle off Enable in-game overlay.

The Crew Motorfest Crashing - Discord Game Overlay

👁️Disable NVIDIA overlay

1. Right-click the NVIDIA icon in Systray and choose the NVIDIA GeForce Experience.

NVIDIA GeForce Experience

2. Log into your NVIDIA account.

3. Click the Gear icon on the top right.

The Crew Motorfest Crashing - NVIDIA Overlay

4. Disable the toggle IN-GAME OVERLAY in the GENERAL tab and close the NVIDIA settings

👁️Disable AMD overlay

1. Click the AMD systray icon to open the Radeon driver software.

2. Locate the General option in the menu and toggle off In-Game Overlay.

The Crew Motorfest Crashing - AMD overlay

🏁Extra steps:

Are you still experiencing crashes while playing The Crew Motorfest? Here are some additional solutions to try:


If you experience crashes while playing The Crew Motorfest, restart the game or your PC. Ensure that your system meets the game requirements and that your Windows, GPU driver, and the game are up-to-date. You can also minimize potential problems by clearing the DirectX shader cache, temporarily disabling security software, and turning off the overlay feature. Finally, if you have any further questions or suggestions, feel free to comment below.

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