Star Citizen Error Code 30000: Pro Tips For Fix

Error Code 30000 appears when a game’s client loses connection to the server in Star Citizen. After a decade in the Alpha stage, Star Citizen is indeed playable, though some outstanding elements are still awaiting completion. If you’ve played the alpha version of Star Citizen, you may have encountered errors, including error code 30000. This article explains Star Citizen error code 30000 and how to fix it.

What is the ERROR – Disconnection (CODE 30000) in Star Citizen?

Error code 30000 in Star Citizen is usually a server crash, but internet outages, problems with the local network, a game launcher, corrupted game files, etc, can also cause it. The error message reads:

ERROR – Disconnection (CODE 30000).
Connection lost:
Connection to the server was lost unexpectedly.
If the problem persists please check the internet connection.

How to fix Star Citizen error code 30000?

If you want to resolve the issue promptly, you can try these straightforward steps:

• Restart the game launcher or your PC.
• Visit the Star Citizen service status page to check for any server issues.

If error code 30000 persists in Star Citizen after completing previous tasks, try the following tips:

1. Update your network driver
2. Temporarily turn off a firewall
3. Verify game files
4. Delete the USER folder

1. Update your network driver

You may use an outdated network driver when you get error code 30000 in Star Citizen. Follow these simple steps to ensure your driver is up-to-date:

1. Right-click on Start and choose Device Manager.

2. Double-click the Network adapters to expand.

3. Right-click on your network card to select Update driver.

4. Follow the on-screen guide to search for, download, and install a new network driver.

While you are using this method, consider updating your graphics drivers too for better performance and to lower the chances of encountering other problems.

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2. Temporarily turn off a firewall

If you encounter error code 30000 while playing the game, it could be due to your Windows Firewall blocking access to an essential resource needed for the game. We recommend temporarily disabling the Windows Firewall to see if it resolves the issue.

1. Press the Win + R keys to launch the Run dialog box.

2. Type; “firewall.cpl“ in the dialog box and press Enter.

3. Select Turn Windows Defender Firewall on or off.

4. Tick radio buttons – Turn Off Windows Defender Firewall for Private and Public networks.

For optimal troubleshooting results, it may be beneficial to deactivate your antivirus software temporarily. Once the issue has been resolved, reactivate your firewall and antivirus program to maintain proper security measures.

3. Verify game files

4. Delete the USER folder

Corrupted data in the USER folder can also contribute to error code 30000. We advise you to delete this folder.

1. Ensure that you completely close the RSI Launcher and the game.

2. Press the Win + E keys to open File Explorer.

3. Navigate to the default path: C:\Program Files\Roberts Space Industries\StarCitizen\LIVE

4. Delete the USER folder

5. Launch Star Citizen and check if the issue is gone.

🌟Extra steps:

If you still can’t eliminate error code 30000 in Star Citizen, try these additional options:

• Update Windows to the latest version.
• Update DirectX,  .NET Framework, and VCRedist.
• Reset the Hosts file back to the default.
• Power cycle your network devices.
• Close the RSI Launcher completely and ensure no multiple launchers are running before attempting to log in again.
• Close any unnecessary apps in the background.
• Launch the game as an administrator.
• Run the game in compatibility mode.
• Perform clean boot.
• Reinstall Star Citizen.

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Conclusion

To avoid encountering error code 30000 while playing Star Citizen, we have put together a list of helpful tips for you to follow. To begin with, try restarting the game or your PC. Also, ensure that there are no issues with the game server or your network. Updating your network driver and verifying the game files could help resolve this issue. Another effective step is to delete the USER folder. Additionally, temporarily turn off your firewall and antivirus. However, if you have any further questions or suggestions, feel free to comment below. We will be pleased to help you.